Scheduling/Insurance Verification: Coordinates surgery schedules for the center and physicians; communicates daily effectively with physician offices, understands surgical procedure terminology; provides insurance verification for each patient, communicates with patients to discuss benefits and collects copays and deductibles; utilizes excel and word documents; Customer Service & Receptionist: Greets all who enter building in a positive manner, provides direction, information, and other assistance as needed. Answers phone in a pleasant manner and deals with physician offices and patient needs expeditiously. Takes messages , transfers calls to other departments. Collects and distributes mail and messages. Completes necessary paperwork for registration and uses computer system to generate information for surgery/special procedure. Handles financial responsibilities as policy states or appropriately. Maintains various logs of daily activities including cancelled appointments, add-ons, for monthly tallies needed. Assists in maintaining office supplies and necessary forms and informs Office Manager when supplies are needed. Performs various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms and retrieving faxes. Filing of received faxes in appropriate areas, filing reports in patient’s charts. Maintains clean and orderly waiting area. Provides assistance to team members, physicians, and anesthesia personnel as needed (i.e., reliability, initiative, work relations, training needs. Develop communication skills and promote departmental relationships to ensure continuity of care. Participates in on-going committee and other educational programs to enhance patient care. Verifies patient identity in compliance with compliance for Identity Theft Policy.
Job Type: Full-time
Pay: $15.00 - $23.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Ambulatory Surgery Center
Medical specialties:
- Surgery
Schedule:
- Monday to Friday
Work Location: In person