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Form of workDo you get excited about growing with a new business? Do you strive to wow your customers and enjoy the satisfaction of a job well-done? At Surface Experts, we believe in a culture of caring for our employees and helping them succeed in life. We provide a service you can be proud of with a team you'll enjoy working with.
We are a national franchise and are growing our local team. As a Surface Experts Field Technician, your job is to repair small spot damage on interior surfaces, such as countertops, appliances, tubs, floors, glass cooktops, etc. You will build relationships with customers built upon trust, reliability and quality service. You will look for opportunities to expand our sales and services by educating customers on our unique services.
Job Duties and Responsibilities:
Fulfill repairs onsite
Travel within the Kansas City area (primarily north and downtown) to reach customer sites
Complete quality repairs following Surface Experts training process
Apply problem-solving skills to identify the appropriate solution for each repair
Build customer relationships
Provide high quality service
Communicate frequently and consistently
Identify additional opportunities and educate customers on available services
Work as a team to collaborate and reach goals
Required Qualifications:
Excellent communication and collaboration skills
Ability to see color and match subtle hues
Attention to detail
Commitment to quality work within reasonable timelines
Customer service experience and qualities
Professional, caring and service-minded
Licensed to operate a passenger car and have a clean driving record
Ability to lift 30 pounds, climb stairs, and kneel to access repairs
Excitement and energy to be part of something new with huge growth potential
Preferred Experience:
Experience working with your hands in similar work, either professional or hobby, such as maintenance, construction, various arts or trades, restoration and home projects, etc
Experience in related industry, such as property maintenance, construction or trades
Job Benefits:
Competitive compensation with bonus opportunity and add-on commissions
Paid holidays
Paid time off after six months
Paid training
A company car for completion of job duties
Wellness stipend for assistance with medical benefits
Cell phone or monthly stipend provided
Experience a Day-in-the-life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.
