Supportive Housing Specialist

Job/Task Functions

Supportive Housing Specialist provides assistance to individuals who exhibit serious impairment due to mental illness. Supportive Housing Specialist will work with clients, their families, and significant others to ensure access to the full array of needed and appropriate services and resources available in the community in order to reduce/eliminate the need for institutionalization, hospitalization, incarceration and to enhance independence, autonomy, and quality of life.

Supportive Housing Specialist shall provide services which shall include assisting clients in gaining access to employment, medical, social, education, and other services. These support services include working with the client and their natural support system to implement the service plan. Accurate documentation and billing of services is essential. Detailed, intricate, accurate data entry may also be required. Supportive Housing Specialist may work with individuals: in independent supported housing and referrals to housing; our assisted living facility; and/or experiencing homelessness.

Duties and responsibilities

• Provides direct assistance to identified client in the accomplishment of activities of daily living, routine program chores, and personal treatment goals.
• Demonstrates and coaches the development of skills identified as goals in the service plan.
• Provides transportation for identified client to maintain medical or other appointments outside the program.
• Provides transportation for identified client for grocery shopping, food pantries, and similar necessities.
• Develop weekly schedule of activities for clients based on their needs that ensures consistency.
• Responds appropriately and in compliance with agency Policies and Procedures to emergent incidents/accidents that develop with client and/or in the environment of care by contacting and reporting to 911 and chain of command.
• Engage identified client in community integration by participating in local activities with client (e.g. Library, attending community outings and events).
• Communicate with identified collaborative agencies regarding any changes in mental/physical status.
• Complete all assigned documentation through communicating information to program staff or/and completing a progress note and uploading required documentation into client’s Electronic Medical Record and other human services system if required by position within 48 hours of service.
• Maintain safety, security and satisfaction of identified client by monitoring environment of care.
• Coordinate and advocate for the involvement of appropriate professionals and resources from other agencies.
• Meet with clients on a regularly scheduled basis to discuss, assess, direct, and assist in the removal of barriers to self-sufficiency.
• Schedule and conduct house meetings at least monthly.
• Conduct outreach in the community with the homeless population.
• Check company email at least once per day, responding timely, appropriately, and professionally to communicate internally and externally.
• Assist with clearing out resident belongings after resident vacates property.
• Interact professionally with residents, co-workers, and community agencies. Must be able to maintain tact and professionalism.
• Other duties and responsibilities as assigned.