Support Specialist

Delta Support Specialist
Part-time - 20hrs/week

HopeWest is known for “going above and beyond” for our patients, families, and staff – if you want to be proud to tell others where you work, join our organization!

This position serves as support to our Delta office and clinical staff and is the face and voice of HopeWest for all visitor and calls in this reception centered role.

SUMMARY OF JOB RESPONSIBILITIES:

• Ensure communication with, and among, team members related to all patient care information and processes.
• Responsible for front desk “reception” duties
• Responsible for clerical tasks related to patient care processes with an awareness of regulations and policies.
• Responsible for coordinating the general needs of the office, ordering of supplies, maintaining office equipment, preparing for meetings including audio/visual equipment.
• Participates/develops appreciation activities for assigned volunteers.
• Provides input for semi-annual review of the Delta Processes Handbook as related to position responsibilities.
• Will provide support to the Delta Development Program. This unique position is a critical part of the communication continuum from the Development Officer, Delta to both the local office and main office.
• Attends meetings of the Community Board Development Committee and Gala Committee, providing clerical and organizational support.

QUALIFICATIONS

• Experience in general computer usage, including Microsoft Outlook, Excel and Word
• Demonstrated expertise and knowledge of medical records system
• Good clerical and organizational skills
• Good relational skills on a personal level and on the telephone
• Excellent communication skills
• Outstanding customer service skills
• Valid Colorado driver’s license and unlimited access to reliable transportation

WORKING CONDITIONS

Work is performed in an office and includes computer and telephone work, opening mail, frequent interaction with staff. Frequent job interruptions will occur to answer staff questions or answer phones.

Pay and Benefits:

• Starting hourly pay: $17.00 - $19.00
• Cigna Health, Dental, and Vision insurance effective the first of the month following start date
• Immediate accrual of PTO and medical leave
• Employer paid life insurance
• EAP & Disability
• 403b Retirement plan with up to 3% employer match
• 15% discount at Spoons Bistro & Bakery, and Heirlooms locations

At HopeWest, we hold strong core values that are followed internally with staff as well as in the daily care of our patients & their loved ones. Employees of HopeWest are ambassadors that help continue our strong reputation in the communities we serve. If you want to feel honor and pride in the work that you do, while supporting a meaningful mission, come join our HopeWest Team!

_ Together, through creativity, volunteerism, and philanthropy we change the experiences of aging, illness, and grief – one family at a time._

HopeWest honors our service members and encourages veterans to apply. This position will remain open until filled.

Job Types: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

Expected hours: 20 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Referral program
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Work setting:

• In-person
• Office

Application Question(s):

• HopeWest is a drug free workplace and complies with all Federal and State laws. Pre-employment drug screening including marijuana and medical marijuana is required and post-employment drug and alcohol screening may be conducted per company policy. Will you be able to comply with this policy?

Ability to Relocate:

• Delta, CO: Relocate before starting work (Required)

Work Location: In person