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Salary3HCHome Health and Hospice
Kitty Askins Hospice Center
Goldsboro, NC
The Support Service Housekeeper is responsible for specific cleaning in assigned areas of the hospice inpatient facility to include all patient rooms and in all traffic areas in a sanitary and attractive manner.
Qualification Requirements
- High School graduate.
- Ability to follow oral and written instructions.
- One year healthcare/residential experience preferred.
- Must demonstrate excellent customer service skills to include working well with all co-workers, administration, patients, families, and the general public.
- Knowledgeable of universal precautions.
- Ability to work independently and as apart of the IDG team.
- Must be Flexible
1. Abides by and supports 3HC's Compliance Program and Code of Ethics. 3HC's Compliance motto is "Compliance for all and all for Compliance". It is the intent of 3HC to comply with all applicable laws and regulations and that spirit is embedded in all aspects of our services and business practices. Our success hinges on doing things ethically and legally, to which, each and every employee plays a critical role.
2. Creates positive experiences for internal and external customers that will meet their expectations. (External customers include our patients, families, referral sources, vendors, the community, etc. Internal customers are the people within the agency with whom you work.) Displays a high degree of courtesy, tact, and knowledge of services provided by the agency in all contact with staff, patients, and visitors.
3. Performs cleaning of all patient rooms daily: (a) cleans and disinfects in accordance with regulations, (b) empties trash, (c) cleans, mops, sweeps, vacuum floors/hallways, and dust, (d) clean bathrooms (patient and visitor), (e) clean shutters with damp cloth or with vacuum, (f) high dust at least weekly and prn to include cleaning of ceiling fans and (g) clean all windows monthly and prn.
4. Ensures discharge rooms are cleaned which includes all of the tasks listed in #3 and includes: (a) move all furniture and clean underneath, (b) clean bed mattresses with germicidal disinfectant to include underneath bed mattress and rail, and (c) remove air conditioner filters in residential unit and clean/vacuum at least monthly and prn.
5. Ensures family room, alcoves, lobby, offices, etc. in the entire facility are cleaned daily and prn as needed.
6. Reports needed repairs to supervisor immediately.
7. Follow all guidelines for proper use of all cleaning chemicals and maintain universal precautions by using protective equipment such as gloves during all cleaning activities.
8. Maintain confidentiality of patient, family and facility information.
9. Uses time clock consistently.
10. Maintains regular communication with supervisor: (a) communicates problems on a timely basis following chain of command, (b) communicates information using current process and technology available to 3HC.
11. Participates in monthly staff meetings at least 50% of time and attends agency mandatory in-services, hospice sponsored in-service training/continuing education seminars as related to their job responsibilities.
12. Demonstrates an interest in personal and professional growth for self and staff: (a)attends and participates in workshops, seminars, webcasts to keep abreast of current changes in rules, regulations, relating to job functions and department; (b)does individual reading and research; and (c) recommends educational opportunities for staff and encourages participation.
13. Demonstrates a willingness to be cost effective in the use of agency resources, the monitoring of waste, and the proper and safe use of supplies and equipment.
14. Adheres to 3HC's Personnel Policy and performs other appropriate duties as assigned by supervisor to promote the successful operations and future growth of 3HC.
3HC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex or sexual orientation, age, marital status, gender identity, national veteran or disability status.
