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SalaryOverview:
This position is designated as hybrid. Employee will be working some days in the office at the Mercedes-Benz Training Facility or the housing complex.Responsibilities:
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Helps students realize their dreams by providing student services, housing, placement, accounting and administrative support.
This position is designated as hybrid. Employee will be working some days in the office at the Mercedes-Benz Training Facility or the housing complex.
- Manages the site housing program by coordinating student flow projections; housing accounting; creating and sending collection letters; acting as liaison between the school and apartment managers for utilities, furniture, cleanings, keys, rents, and fees; and scheduling/performing monthly and graduating housing inspections
- Ensures students successfully start school by contacting rostered students to reassure their concerns with housing, travel, financial requirements, and relocation loans; documenting all student communications, change of status, and issues into the electronic student tracking system; and referring any possible barriers to show to the appropriate Advanced Training Manager (ATM)
- Support Education Supervisors by preparing and/or distributing student rosters, student resumes, and programs, booklets, and certificates for graduation
- Supports recruiting and placement by participating in the student registration/orientation process to include the collection and processing of all documents; and assisting with career fairs, interview skills workshops, and placement briefings.
- Ensure accurate collection of all orientation and graduation paperwork, including all of the verification of employment process
- Manage and track student completion of all manufacturer pre-qualifications accurately and efficiently to ensure optimal program densities and process compliance.
- Coach students through personal and financial challenges to improve student outcomes
- Other duties as assigned.
Education / Experience
- High school diploma or completion of GED required
- 3 years office experience preferred
- 2 years customer service experience preferred
Skills
- Able to work independently, prioritize and multi-task
- Excellent communication skills.
- Able to be detail-oriented in a fast-paced environment
- Demonstrated, strong organizational and analytical skills.
- Knowledge of basic computing and Microsoft Office applications.
- Use good judgment, problem-solving and decision making skills
Abilities
- Must be able to lift, carry, push, or pull up to 5 pounds 25% or less of the workday
- Must be able stoop, kneel, crouch, or crawl 15% or less of the workday
- Must be able to talk, see, hear, concentrate, think, and reason
- Must be able to sit for prolonged periods throughout the workday.
- Must be able to use a keyboard and do manual tasks for prolonged periods throughout the workday.
Work Environment
- Work is performed indoors in a climate-controlled environment.
- Position is designated as hybrid
- Employee must be located in Jacksonville
Pay and Benefits
- Salary range $22/hr - $24/hr depending on experience
- Medical, dental, vision
- Company paid LTD & STD
- 401K with Company match
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