Support Service Clerk Shift 2

JOANN Distribution & OMNI Fulfillment Centers utilize optimal processes and the latest technology to create a state-of-the-art inventory distribution system. Here, we control the flow of product to our entire network of stores. Our Team Members focus on quality and efficiency to ensure that JOANN products -from fabrics to frames -are delivered safely to our stores and on schedule for our customers. Whether you operate material handling equipment to unload or replenish inventory, fulfill orders or prepare the orders for shipments, you will be an integral component of our business. Here, teamwork, innovative thinking and attention to detail are the keys to our success.
SUMMARY
To assist in the day to day operation of all areas of Support Service including Wave Planning, Receiving, Facility Planning, Problem Resolution, Inventory Control, and QA. Job responsibilities include but are not limited to: successfully interfacing daily orders from the SAP Mainframe system to the EXE Warehouse Management system, researching receiving issues/problems and coordinating resolutions, working closely with appropriate Supervisors/Managers and Corporate Merchandising Department, accurately entering data into the receiving database and EXE system as well as creating all necessary documents, reviewing inbound purchase orders to determine SKU's that require selection locations and assigning locations per EXE requirements as well as maintaining/moving product based upon volume. Assist with any Inventory Control
ESSENTIAL RESPONSIBILITIES

• Reviews inbound purchase orders to determine SKU's that require selection locations. Properly assigns selection locations to SKU's in the EXE Warehouse Management System. Maintain EXE replenishment information by confirming availability of locations
• Enters data into the receiving database creating trailer manifests and Receiving packets. Enters data from vendor packing lists into the EXE Warehouse Management System. Updates database to reflect current green bar status. Reconciles the Detail Checkers' counts against the vendor packing lists. Interacts with the Various Supervisors to resolve any discrepancies. Completes receiving process by making product available for selection. Maintains filing and produces miscellaneous reports as required.
• Releases the stores that are to be selected based on the Store Ordering and Delivery Schedule. Ensures that all of the printers in the Wave Planning office are supplied with paper or labels and that they are all in proper alignment and functioning correctly. Ensures that all labels and documents are produced correctly for each functional area. Segregates all work by functional area and notifies the area Supervisor of the availability of work.
• Research receiving issues/problems and coordinate resolution with appropriate Supervisor/Manager to resolve internally. Coordinate resolution of receiving issues/problems that can not be resolved internally with Corporate Merchandising Department. Work closely with appropriate Supervisors/Managers and Corporate Merchandising Department to resolve vendor returns, repack issues, and problems. Conduct problem area audits to ensure timely resolution Prepare miscellaneous reports, logs and documents on a daily basis.

SKILLS / COMPETENCIES

• Strong analytical and problem solving skills.
• Demonstrates professional interpersonal and communication skills.
• Ability to read and interpret documents and procedure manuals.
• Strong, coherent business writing skills.
• Effective interactions with customers, vendors and employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Independent thinking with proven results.
• Strong ability to reason and use appropriate business judgment.
• Demonstrates detail orientation

PHYSICAL REQUIREMENTS

• Ability to walk up to 10 hours a day on concrete floor
• Ability to climb stairs in multi-story structures
• Ability to lift up to 50 pounds unassisted

EDUCATION / EXPERIENCE

• Education Minimum: High school diploma or general education degree (GED)
• Experience Minimum: 2-3 years related experience and/or training in warehouse systems computer literate, managing multiple projects, and strong ability to reason and make independent decisions; or equivalent combination of education and experience.

Range of Pay for Position (Final pay rate is based on experience and qualifications): $18.75-$24.50
This position will be located at:
2500 North Plaza Drive Visalia, CA 93291
Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members:

• Medical, Dental and Vision benefit plans
• Company-paid basic, Optional, and Dependent life insurance
• Long-term disability and Company-paid Short-term disability
• Paid Time Off and Sick Time
• 401(k) Retirement Plan with an employer % match and Employee Stock Purchase Plan
• Tuition Reimbursement
• Team Member Discount

For more details on benefits and eligibility requirements, Click Here or visit https://joann.myben.site/
JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.