Support Coordinator/ Case Manager- P/T

If you are an experienced Support Coordinator/ Case Manager that is open to working in Northern New Jersey and looking to thrive, then 7TH & Madison Extensions of Empowerment may be in your future. We are looking for an experienced support coordinator to join our team in Northern New Jersey to serve families in Essex and neighboring areas (including Morris, Bergen and Passaic). This position is a combination of have developmental disabilities, their families, and the community together to foster growth and independence.

If you have a strong work ethic, great research and communication skills, and a passion for helping your community, you may be our next Support Coordinator. At 7TH & Madison, you will be appreciated and recognized for great work with competitive pay and a benefits package. As a part of our team, you will have a flexible schedule, the ability to work from home most days, and will be paid for training.

Support Coordinator Responsibilities:

Adhere to all the responsibilities required by the NJ Division of Developmental Disabilities (DDD) including:

• Explaining to members and their families the Fee-for-Service individualized budget system supporting people with developmental disabilities in NJ
• Superb communication skills (oral and written)
• Working with the participant and family in creating a support and service plan that details: how best to support the person, defines the needed services and their cost while ensuring the plan is within their budget, selects providers that will implement the service plan
• Monitoring the implementation of the plan with monthly phone contact, quarterly face-to-face visits, annual home visits, and subsequent reports/meetings
• Revising the service plan as needed to reflect the changing goals and needs of the member and or family
• Assisting the member and family in successfully navigating the complex social service and provider system supporting individuals with disabilities in your coverage area
• Effectively listen, communicate, and provide compassionate support to the consumer and their family
• Learning and becoming comfortable discussing the financial and legal issues facing people with disabilities and their families including Guardianship, Wills, and Special Needs Trusts
• Inputting and updating all support activity as required by DDD and 7TH & Madison
• Responding quickly (within 48 hours or less) to all requests for information from: consumers, their family, service providers, DDD officials, and 7TH & Madison management regarding the members you serve
• Proficiently and effectively use technology in communication with members and preparing service plans and DDD budgets
• Represent 7TH & Madison in a professional manner upholding the values it represents at all times
• Meet all required monthly deliverables

Successful 7TH & Madison Support Coordinators Are:

• Effective listeners that can translate concerns into positive action
• Have good verbal and written communication skills
• Problem solvers and passionate in helping their members
• Enjoy working with a wide variety of people and possess multicultural sensitivity
• Adept at advocating for services and supports without alienating others
• Enjoy working at a fast pace, prioritize needs, and meet deadlines
• Self-disciplined and will do what is necessary to get the job done
• Organized and have an attention to necessary detail
• Comfortable making presentations to groups
• Want to become experts in their field
• Can multi-task to get the work done
• Are comfortable with technology including Microsoft Office 365
• Tenacious in reaching out and asking for help when needed
• Positive and optimistic when helping others
• Have excellent researching abilities and can navigate the disability system

Support Coordinator State of New Jersey Requirements:

• A Bachelor's degree in any subject, preferred Social Work.
• One year of full-time direct experience with adults (18+) with developmental disabilities including professional, volunteer, and family experience
• Ability to pass fingerprinting, drug screening, and criminal background checks
• Must have your own reliable transportation as regional travel is required
• Must have a valid licensed driver and have a personal vehicle that is registered and insured

Preferred Qualifications:

• Previous or current experience as a Support Coordinator and/or HMO Case Manager
• Resident of the State of NJ (requirement)

Benefits

• Employees of the Year Award

• Professional Development

• Paid Training

• Staff Recruitment Incentive

• Employee of the Month

• Earned Sick Leave

• Monthly Travel & Toll Reimbursement

• Annual Office Supply Reimbursement

• Recognized for great work with competitive pay

• The ability to work from home on most days