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Salary#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.
JOB SUMMARY
Interprets and applies regulatory standards. Maintains the organization's ongoing relationships with regulatory commissions/authorities. Advances the organization's positions with internal and external parties. Assesses internal controls to ensure regulatory compliance. Implements processes, procedures, and methods to evaluate and improve the quality of product and Quality Control processes, including standard procedures and quality audits/reviews. Job Profile Summary
Interprets internal and external issues and recommends solutions/best practices. Adapts departmental plans and priorities to address quality or operational challenges. Supervises Quality Control Specialists and provides technical guidance to employees.
Develops departmental procedures, conducts meetings, manages employee hiring process, develops or updates job profiles in collaboration with Human Resources, manages team performance, trains or provides for adequate training for employees, coaches, counsels, and motivates employees, investigates complaints or performance concerns, communicates job and performance expectations, implements corrective action as needed and in consultation with Human Resources.
Formulates and executes development and cross training plans for team members for PTO coverage. Possess capability and knowledge to all areas they supervise so they can back up other roles in the event team members are not available to provide PTO coverage. Provide coverage during employee transition or when team members are given special assignments.
Collaborates with other internal departments and stakeholders on current and potential projects ensuring that concerns/issues related to product quality and processes are addressed. This job requires complex analysis, comprehensive understanding of system assets, product specifications, regulations related to Quality Control and the manufacture of product, internal stakeholder groups that are impacted by the product quality procedures and processes (e.g., compliance, logistics, GLO, operations), and independent judgment. Establishes emergency plans and is on-call 24/7/365 to respond to emergencies. This job requires the ability to make real time, quick decisions that could have large financial impact to the Company and our customers.
Assignments are received in the form of functional/departmental/regional objectives and goals. Consistently exercises independent judgement and applies knowledge/experience in area of expertise to determine the proper process by which to meet goals/objectives. Provides supervision to a group of employees who perform the exempt-level tasks and/or the same, or similar non-exempt level tasks. Administers direction within the latitude of established company policies. May be required to be actively involved with projects to meet schedules or project deadlines. Work is measured by overall completion of objectives. Has the authority to hire, terminate, discipline or recommend changes within work group. Work is typically of diverse scope where analysis of situation or data requires an evaluation of a variety of factors to establish a course of action. May recommend modifications or improvements to operating policies/procedures. Erroneous judgments/recommendations/decisions or failure to achieve results typically result in serious delays to schedules and may result in considerable expenditures of time, human resources and funds to rectify.
Essential Functions and Responsibilities
Quality Control Incident Management & Mitigation:
- Interacts with the Quality Control Specialists to assess the impact of the off-specification condition.
- Communicates incident status and impacted customers to QC Manager.
- Provides guidance to stakeholders during mitigation and remediation of product quality, product compliance, and additive related events
- When not clearly defined by established guidelines, recommends incident investigations.
- Oversees the preparation of data and/or detailed report(s) documenting process, product quality deficiencies, and/or origin-related quality issues and action items to resolve or correct the deficiencies or issues.
- Manages the Quality Control Emergency Response process per established guidelines.
Quality Control Processes & Procedures:
- Works with QC Team to review and approve System Integrity Plan and site-specific QC processes and procedures.
- Reviews Quality Control data to evaluate Quality Control processes and procedures and leverage existing technologies.
- Works closely with Analytical Services to manage/review and develop QC programs executed at the Company lab.
- Works closely with Fuels Optimization and Gas Liquids Operations to identify margin opportunities for blending.
- Works closely with the Compliance group to ensure compliance with all federal and state regulations.
- Provides back up support of customer product waiver requests
- Oversees the management of customer product waiver requests
- Oversees and executes oversight programs and origin communication.
- Documents and communicates exceptions to processes, procedures, and oversight programs.
Commercial Projects:
- Collaborates and attends meetings with internal stakeholders to develop and implement commercial project plans.
- Analyzes and provides product quality and process data, considerations, and resolutions to quality obstacles and issues.
- Works with the Quality Control Specialists to identify opportunities to contribute value to the organization based on the product quality margin.
- Project Management: Negotiates new, connection, and storage contracts, complete project economics, develops quality parameters around new and/or existing commercial projects.
Compliance:
- Supports operations in external and internal fuel related audits and evaluates opportunities for improvement.
- Represents Quality Control at location audits and regulatory inspections.
- Manages procedures to provide compliance documentation for company’s fuel production pathways
- Collaborates with internal stakeholders to ensure that Quality Control processes and procedures used in the laboratory align with voluntary consensus body practices such as American Society for Testing Materials (ASTM).
- Develop and maintain procedures to maintain compliance requirements corporate fuel strategies such as volatility transitions.
Data Analysis, Processes & Procedures:
- Provides guidance to the Quality Control Specialists in the development, review and evaluation of all SIP and site-specific procedures associated with product quality.
- Reviews and approves projects that increase the number of test methods performed.
- Evaluates field-generated data and seeks opportunities to leverage existing technologies.
- Reviews Quality Control data to evaluate Quality Control processes and procedures.
Reviews and ensures Quality Control Specialist adhere and complete to required tasks.
Commercial Refined:
- Spring Volatility Management (Reid Vapor Pressure (RVP) Blend Down)
- Ensures that the Quality team collaborates with internal stakeholders to develop blending operations plans to transition from winter gasoline to summer gasoline (RVP blend down).
Manages Product Quality Margin:
- Collaborates with internal stakeholders to align commercial, operations and Quality Control goals with company's objectives and implements commercial project plans.
- Collaborates and attends meetings with internal stakeholders to develop and implement commercial project plans.
- Collaborates with internal stakeholders to plan and forecast blending volumes.
- Analyzes and provides product quality and process data, considerations, recommendations, and resolutions to quality obstacles and issues.
- Upon project implementation, follows-up on Quality Control measures.
Education
Bachelor's Degree preferred
Experience
6 - 10 years related work experience preferred
Licenses and Certifications
None required
Knowledge, Skills, and Abilities
- Ability to: communicate effectively orally and in writing in English
- Ability to: communicate effectively with supervisors, co-workers, internal and external customers
- Ability to: work under time pressure, tight deadlines and interruptions
- Ability to: use a personal computer with the Windows® operating system to complete time sheets, send and receive e-mail, and access information posted on the Company’s intranet
- Ability to: follow instructions or standard procedures
- Ability to: compile and/or examine information and select the best action from defined alternatives
- Ability to: organize and/or analyze information and identify solutions from a range of alternatives
- Ability to: deal with complex issues which require substantial analysis or independent judgment
- Ability to: deal with highly complex and/or sensitive issues where no existing policies or precedents apply
- Ability to: Travel up to 25%
- Ability to: Provides “on-call” support 24/7/365, as required
Physical Requirements
Strength Factor Rating - Physical Demands/Requirements
Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Strength Factor Description - Physical Demands/Requirements
- Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)
- Walking: Moving about on foot (Frequently)
- Sitting: Remaining in a seated position (Constantly)
- Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)
- Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)
- Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)
- Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)
- Climbing: Ladders, Stairs (Occasionally)
- Balancing: Maintaining body equilibrium to prevent falling (Occasionally)
- Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)
- Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)
- Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)
- Crawling: Moving about on the hands and arms in any direction (Occasionally)
- Reaching: Extending hands and arms in any direction (Constantly)
- Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)
- Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)
- Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)
- Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)
- Hearing: Perceiving the nature of sound by the ear (Frequently)
- Tasting/Smelling: (Occasionally)
- Near Vision: Clarity of vision at 20 inches or less (Constantly)
- Far Vision: Clarity of vision at 20 feet for more (Frequently)
- Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)
- Vision: Color - The ability to identify and distinguish colors (Constantly)
Working Conditions/Environment
- Employee is subject to inside environmental conditions
Working Conditions
- Well lighted, climate controlled areas (Constantly)
- Frequent repetitive motion (Constantly)
- CRT (Computer Monitor(s)) (Constantly)
Travel
- Travel to other locations and job sites out-of-doors required
ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.
ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email HRSolutions@ONEOK.com or call 1-855-663-6547.
Expected Salary Range
$0.00 - $0.00
