Supervisor-Direct Sales

Overview
Build your future with TDS®. We're a force for good-a diverse team dedicated to delivering incredible fiber technology to neighborhoods and businesses across the nation. Our company and culture are driven by one purpose: to delight customers and connect communities with the power of fiber-optic possibility. Behind every strong sales team is a great leader - could that be you?
Do you love sales and sharing your passion with others? Are you a sales professional ready to take the next step in your career? Are you motivated by the opportunity to work with a growing company and the challenge of building a consumer brand? Then join our team as a Direct Sales Supervisor!
As the Direct Sales Supervisor, you will be responsible for growing TDS revenues by acquiring new residential customers, selling new products to our existing residential customers, and coaching a team of sales representatives to meet their established goals and objectives. Specific responsibilities include, but are not limited to:

• Train, direct, supervise and evaluate the performance of team members in growing the customer base and meeting or exceeding sales revenue goals, while ensuring adherence of organizational policies and procedures
• Cold calling to identify leads and generate sales
• Setting appointments with potential customers to educate them on the features and benefits of TDS's voice, data, and video products
• Determining the best solutions to fit the needs of those potential customers through a consultative sales approach

The salary listed for this position is encompassing of both the base salary, as well as what one might expect to earn when meeting established sales quotas.
TDS Telecommunications LLC (TDS Metrocom/TDS) is a leading provider of fiber internet service. With more than 50 years of experience, the growing communications company is building and deploying new, fiber optic networks in neighborhoods across the country to deliver up to 8 Gigabit internet speeds to homes and up to 10 Gigabit internet speeds to business. In addition, TDS provides innovative TV entertainment and advanced phone services. Visit tdsfiber.com to learn more.
Responsibilities

• You will hire, motivate and coach a team of sales representatives to meet and/or exceed revenue targets and performance expectations, including conducting quarterly and annual performance reviews, providing day-to-day guidance to sales staff, conducting scheduled team meetings, and handling employee issues in conjunction with Human Resources as they arise
• You will contact cold and warm potential customers in person and via telephone to educate them on voice, data, and television services provided by TDS and obtain appointments
• You will write and submit accurate and timely orders that abide by the established sales process
• You will oversee orders from sales staff that are received from customers and remit orders in timely fashion while abiding by the established sales process
• You will manage customer accounts from the initial sale through installation process. You will also perform telephone follow-ups on all sales after install to ensure customer satisfaction
• You will submit/report weekly and monthly sales achievements to upper management in a manner consistent with manager specifications
• You will meet with local satellite distributors and apartment owners to roll out TDS' referral program

Qualifications
Required Qualifications

• Associate's degree or higher OR 2+ years professional work experience
• 2+ years outside sales and/or sales coach experience
• 1+ year supervisory or sales management experience
• Must have and maintain a valid driver's license and willing and able to travel based on the needs of the business

Other Qualifications

• Understanding of the telecommunication industry, including products and services
• Track record of success in residential sales
• Excellent verbal and written communication skills including the ability to convincingly persuade others as evidenced in person interviews and via telephone
• Ability to work independently as evidenced by identifying problems, gathering data, weighing the facts, consulting others as necessary, and making decisions
• Computer literacy (i.e., Excel, Word, email, Internet)
• Ability to meet and exceed regular quota requirements

Do you meet all of the Required Qualifications, but aren't sure if your experience meets the Other Qualifications? We encourage you to apply! Research shows that some candidates may not apply for jobs unless they feel they meet 100% of the qualifications, when, in fact, they have the skills and experience to be successful in the role! Experience and skills come in many different forms and may not always look identical to what we have on paper, but still lead to success in the role. If you meet the Required Qualifications and believe you have what it takes to be successful in the position, apply today!
Physical Demands and Work Environment:
While performing the duties of this job, the employee is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The employee regularly communicates with customers. The employee is frequently required to move about and reach for items. The employee may occasionally lift and/or move up to 25 pounds.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits such as vacation (15 days accrued per year for full-time; pro-rated for part-time associates working between 20-39 hours), sick leave (10 days accrued per year for full-time and pro-rated for all other associates), seven paid national holidays and one floating holiday, paid parental leave (2 weeks after 12 months of employment), among others. Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week and Education Assistance is available to full-time associates. Associates scheduled to work under twenty hours per week or for a limited term (i.e. interns) are eligible for medical coverage, the 401(k) plan (if 18 or older), as well as sick leave (10 days accrued per year for full-time and pro-rated for all other associates). For more detail on the benefits we offer click here.
At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here!
Pay Range (Hr./Yr.)
$68,700.00/Yr. - $111,700.00/Yr.