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Form of work
American National is seeking a Supervisor, Computer Operations. In this role you will manage the continuous operation of diverse data center systems, the Computer Operations, and scheduling staff. You will lead the staff in maintaining the computer hardware and associated software and will often be the second responder (after the staff members) for any system problems that occur. To be successful in this role you should know all the operator, production control, scheduling, and tape library functions at an expert level.
What You'll Do
Supervise the personnel, work, job duties and training of computer operators and scheduling staff
Assign Computer Operations and scheduling personnel to workstations/work areas and ensures the resources are properly deployed with the appropriate training on associated systems
Responsible for ensuring that operations and production control scheduling documentation and procedures are accurate and up to date. Approve recommended changes to existing operations, production control scheduling documentation and procedures
Manage staff PTO schedules to maintain proper staffing levels across all areas of responsibility
Conduct employee performance evaluations
Serve as a backup in emergency situations to any of the assigned personnel in Computer Operations and scheduling
Participate in the disaster recovery exercises and functions as an Operations Recovery Team Leader
What You'll Need
Six to Eight years of Computer Operations experience
Ability and willingness to work shift work, weekends, holidays and during inclement weather conditions
Considered an essential employee required to work on-site during abnormal situations
Strong and effective leadership behaviors
Excellent communicator
Ability to effectively delegate with purpose
Proven problem analyzer and problem solver on a variety of computing systems and platforms
Strong knowledge of Microsoft Office products
What Will Set You Apart
Bachelor's degree in IT or a related field
Computer related certifications
American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan. Employees also receive annually a bank of paid time off and paid holidays. We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.
American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905. With focus on our organization's values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.
Hiring Practices
The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't align perfectly with the job qualifications, we still encourage you to apply. You may be just the right candidate for this position or other opportunities at American National.
American National's recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into our Career Portal. Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram
American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
