Supervisor, Client Operations

Company Description

At CoLab, it is both our model and culture to establish fully integrated cross-discipline teams that put our clients wholly at the center and enable us to provide best-in-class services in a fluid and modular way. CoLab uses living data to create brand movements at the speed of people’s lives. We move faster, create movements, and deploy real time data that connects world class creative to content and media in service of growth and ROI. 

As part of Publicis Media, our leadership is defined by experience, commitment, and continuity across our vast network. Helming our agencies and teams are some of the most seasoned experts in the industry, committed to doing the best for our people and our clients every day, and bound together by our inclusive and humane culture. No matter whether we’re recruiting new talent or devising new media campaigns for our clients, we put the humanity and identity of real people at the forefront of everything we do. And our peerless history of continuous learning and innovation means we never stand pat. 

Publicis Media is the #1 media network in North America, made of a family of world-class media agencies, solutions, and talent. Together, we comprise more than 23,000 people in more than 60 countries, united to serve the world’s best-known and most successful brands. 

Job Description

The Supervisor, Operations will lead budgeting and reporting, help to develop and implement on-going process improvements, and facilitate communication of combined reporting for sister companies.  This role also serves as the system expert for the group.

Role Objectives:

• Manage staff plans, fee, and time reconciliation reports
• Conduct financial reporting (internal, external, and budget/billing management)
• Perform client billing reconciliation
• Interact with every functional team, all levels, within the AOR to ensure that the entire group is operating as efficiently as possible
   

Qualifications

• 3+ years of relevant experience
• Prisma / Media ocean expereince
• Excellent organizational skills with time-sensitive deadlines
• Strong knowledge and ability in Microsoft Excel
• Ability to juggle multiple projects at once
• Ability to work autonomously
• Financial background a plus
• Extremely detail oriented and passionate about processes
• Skilled in basic accounting principles/budget tracking
• Knowledgeable about media

Additional Information

Compensation Range: $58,500 - $88,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.

All your information will be kept confidential according to EEO guidelines.

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