Superintendent: Mclaughlin East Harlem Residence

About Us
Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year - and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain's New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!
Benefits
For Full Time Employees Benefits/Perks:

• Tuition Assistance Program
• Generous paid time off (Including 5 Self-Care Days/Floating Holidays, 12 Sick Days, 15 Vacation Days, and 11 Holidays)
• Healthcare Plans (Medical, Dental, Vision, and Pet Care)
• 403(b) Plan (GSS contributes 3% of your salary to your 403(b) plan after 3 years of service, with contributions increasing over time)
• Candidates hired in this position will work in person but will have the flexibility to work a hybrid schedule when program need allows

Overview
As a member of the maintenance team, the Superintendent is responsible for maintaining the physical condition of the entire McLaughlin East Harlem Residence, a 51-unit residence that serves young women, men, and families who have aged out of the foster care and/or juvenile justice systems. The residence provides them with access to services, programs, and community supports that will empower them to become creative, caring, purposeful, responsible, and self-sufficient adults.
Reports To: Program Director, McLaughlin East Harlem Residence
Location: 55 East 110th Street, New York, New York, 10029
Hours: 40 Hours/Week; Exempt
Salary: $50,000 to $58,000
Major Duties:
Superintendent Duties:

• Prioritize and confirm completion of work orders
• Establish daily work assignments for efficient, thorough completion
• Maintain record of types and frequency of service requests received
• Establish emergency maintenance on-call schedule, post and distribute emergency telephone numbers, and ensure protocol is followed
• Maintain inventory of equipment, tools and supplies
• Make management approved purchases of supplies, equipment and services
• Make regular inspections of the property
• Notify management of maintenance problems and recommended solutions
• Assist in preparation and confirm accuracy of all maintenance related records
• Meet with on-site manager daily to report on status of all scheduled work
• Assist in move-in and move-out procedures, including responsibility for timely unit turnover prep
• Make recommendations for contract services and supervise contract maintenance workers
• Train new maintenance staff members
• Hold regular instruction classes for maintenance staff as necessary
• Ensure clean and safe condition of workshop or utility room
• Establish preventive maintenance schedule
• Maintain updated preventive maintenance information (e.g., location of extra parts for appliances, equipment serial numbers, service telephone numbers)
• Provide mentorship to all maintenance staff by following all company procedures and presenting an appearance appropriate to the image of the property

Maintenance Duties:

• Obtain thorough knowledge of electricity, water and gas turnoffs, clean out traps, fire extinguishers and fire hydrants
• Assist in all aspects of the property's maintenance, including grounds, custodial, preventative, corrective, deferred and emergency maintenance. Responsible for:
  • Maintaining exterior and public lighting
  • Clearing gutters and downspout
  • Repairing structural wear and damage to building
  • Caring for lawn, plants, shrubs and flowers
  • Cleaning parking areas, sidewalks, alleyways, hallways, and common areas
  • Preparing vacant apartments
  • Painting
  • Servicing appliances, equipment, plumbing, electrical system, etc.
  • Picking up trash around the property
  • Cleaning garbage area
  • Watching out for and reporting the unusual
• Any other duties as may be required from time to time

Relationships:

• Reports to on-site director
• Manages and supervises site maintenance staff
• Maintains positive working relationships with other staff members, tenants, guests, suppliers, vendors, and professionals servicing the company and/or property

Qualifications and Experience:

• GED plus two years experience working as a building superintendent preferred.
• Must have Certification of Fitness for:
  • #6 Boiler
  • #2 Boiler
  • Standpipe and Sprinkler
  • Fire Command Station
• Valid New York State Driver's License strongly preferred
• Skilled in aspects of building maintenance, including but not limited to plumbing, carpentry, electrical, painting and plastering, stripping and waxing, and general cleaning.
• Ability to review and/or create specifications for required work and inspect/sign-off on all work completed.
• Ability to supervise and motivate maintenance staff, and monitor multiple projects to completion.
• Flexible hours to insure access and availability. Some weekends and evenings. Must live on site.
• Must have a commitment to work from a strength-based, youth development and trauma-informed perspective.

Additional Information
Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.
Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.
We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.