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Form of workJob Summary
IEEE is the world's largest technical professional organization dedicated to advancing technology for the benefit of humanity. We are currently seeking an Educational Technology intern for our Educational Activities group in Piscataway, New Jersey. In this role, the intern will support the Educational Technology platforms used to offer eLearning courses and virtual events, primarily for continuing education and professional development audiences. This internship will provide hands-on opportunities and produce results that will directly support and/or benefit IEEE customers, members, and the global engineering community. This position will participate in IEEE's formal Summer Internship program, which gives opportunities to explore career interests and professional competencies, build appropriate work habits, and gain specialized experience not available in a classroom environment.
- Duties may include, but are not limited to:
Supporting the creation of analytics and usage reports for IEEE eLearning products identify actionable insights, key trends and metrics, user behavior, data/marketing/website optimization opportunities, as well as to respond to institutional customer requests - Gathering, generating, and reviewing catalog records of eLearning courses as per machine-readable cataloging (MARC) standards
- Updating, editing, and/or enhancing existing catalog records for greater discoverability
- Submitting and monitoring project management tickets (JIRA)
- Coordinating virtual events/webinars, including setting up registration pages, providing production support, collaborating with marketing efforts and producing events
- Assisting with the learning management system (LMS) and website that supports the IEEE Learning Network, including conducting keyword research to improve SEO, audit LMS content and URLs to ensure data integrity, and creating/updating customer support documentation
- Conducting industry research and landscape assessments within the adult learning space
Our ideal candidate is an undergraduate student with a keen eye for detail and enthusiasm for creative problem-solving. If you love a challenge, have strong written and verbal communication skills, and enjoy the occasional cookie with your colleagues, then we'd love to meet you.
Education and Skills Required:
- Currently enrolled in a bachelor's program in a field such as educational technology, information science, library science, data analytics, or a related field
- Cumulative GPA of 3.0 or higher
- Strict attention to detail and consistency
- Ability to follow through on a documented process or workflow with multiple steps or phases
- Strong written and verbal communication skills
- Proficient user of Microsoft Office, Google Docs, and Sheets
- Excellent time management and organizational skills
- Ability to analyze and solve problems creatively
- Manage multiple projects simultaneously
- Familiarity with KBART lists, MARC records, and/or Google Analytics 4 is an asset, but not required
