Student Resource Specialist

 

Epic Charter Schools

 

Job Description

 

Job Title: Student Resource Specialist

 

Department: Finance

 

Reports To: Managing Director of Student Resources

 

Compensation: $45,000

 

TRS Classification: Non-Classified

 

Summary:

 

The Student Resource Specialist performs a variety of clerical work including word processing, accounting and record keeping assignments under general supervision. The specialist will work with the Student Resource team to manage information regarding vendors, contracts, and orders. 

 

Essential Duties and Responsibilities include the following. Other duties may be assigned:

 

• Assists with all aspects of the Learning Fund, Assets, and Vendor Relations departments.

• Vendor Relations:

   

  • Assisting in the vetting process for new vendors.

  • Reviewing applications for all needed requirements.

  • Ticket communication assistance. 
     

• Learning Fund:

   

  • Ticket communication assistance (geared at helping to sort through and assign them to the appropriate LF purchasing agents)

  • Help to inventory and catalog the LF returns closet. 

  • Assists Learning Fund with tickets, chats and external communications.
     

• Assets:

   

  • Assist in making the collection calls. 

  • Assist in the TSI collection letters

  • Ticket Communication assistance - 

  • Assist in the approvals of supplemental orders.
     

• Record keeping and filing

• Maintains Student Resource orders

• Assists with contracts and special projects

• Processes requisitions to purchase supplies and materials

• Communicates procedures and stays up to date with changes

• Interfaces with all levels of personnel within the organization

• Ensures Epic is compliant with applicable laws and regulations. 

• Perform any other duty as needed

 

Supervisory Responsibilities: 

 

• No supervisory responsibilities

 

Education and/or Experience:              

 

• Experience in record keeping, purchasing, and administrative tasks preferred

 

Qualifications: 

 

• Some coordination with others is occasionally necessary, so strong communication skills are important in this position

• Must work at a good pace to ensure that records are well-maintained at all times

• Need to have multitasking skills 

• Excellent written and oral communication skills; demonstrated ability to present effectively and persuasively

• Good negotiating skills

• Relationship-building and relationship management skills

• Excellent organization and time management skills

• Ability to learn quickly, work independently and to be effective in a fast-paced, dynamic, entrepreneurial environment

• Must possess a professional and friendly attitude and be able to quickly develop a rapport with stakeholders over the phone or in person

• Ability to learn and navigate new software quickly

• Strong attention to detail, dependability, and follow-through

• Resolve issues and conflicts

• Passionate commitment to the mission of school choice

• Computer proficiency in Windows, Google Tools, and Internet savvy environments with the ability to manage multiple computer screens. Ability to learn and navigate new software quickly.

• Have a good understanding of basic accounting

• Have great communication skills, especially good phone etiquette. Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone. Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections. Be able to handle stressful calls and callers

• Have the ability to lift up to 40 lbs.

 

Language Skills:                              

 

Ability to read, analyze, and interpret internal communications, financial reports, and legal documents.  Ability to respond to common inquiries or complaints from families or members of the business community.  Ability to communicate effectively with students, families and coworkers, both verbally and in writing.  

 

Mathematical Skills:                               

 

Basic math skills required

 

Reasoning Ability:                               

 

Ability to define problems, collect data, establish facts, and draw valid conclusions. 

 

Computer Skills:

 

To perform this job successfully, an individual should have computer proficiency in Windows, Microsoft Office and Google Tools. Must have a high aptitude to learn new software as necessary for the business operations of the school.

 

Certificates, Licenses, Registrations:

 

• Current driver's license and valid car insurance

• Bachelor's Degree preferred

 

Other Qualifications:                              

 

• Must be able to pass a state-mandated background check after a conditional offer of employment is made

• Must have favorable employment references

 

Physical Demands:

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms, sit and talk or hear. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.

 

Work Environment:

 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The person in this position works at Epic's administrative office. The noise level is usually moderately loud (when students are present.)