Strategy Specialist (Bilingual Eng-Spa)

Job Title: Strategy Specialist
Location: Phoenix, AZ
Terms: Full-Time
Salary/Rate: $25 hourly - Plus Performance Bonus
Work Schedule: Tuesday - Saturday 9-6
Benefits: Comprehensive 30 day training program. After a 60 day probation period; 2 weeks paid time off (increases yearly), medical, dental and vision insurance, 401k after one year of employment.

About Us:
We are a fast-growing immigration law firm who prides themselves on fostering an inclusive culture for both our staff and our clients. We have a strong reputation with the immigration community for being focused on the mission of changing lives one client at a time. We are excited to open our 6th office in Phoenix, Arizona!

Overview

• As a Strategy Specialist, your primary responsibility involves establishing strong client connections and effectively presenting pre-approved legal strategies to meet their needs.

Key Responsibilities:

• The ability to strongly connect with clients.
• Act as a trusted advisor, offering solutions and guidance on pre-approved legal strategies that meet their needs.
• Possess the ability to serve the client in a consultative manner and hold empathetic and supportive discussions based on often difficult stories.
• Articulate legal concepts in a clear and understandable manner to clients.
• Present compelling proposals and recommendations that align with the client's best interests.
• Ensure high levels of customer satisfaction by delivering exceptional service and support.

Skills and Qualifications:

• Fluent in Spanish and English.
• Exceptional interpersonal and communication skills, both written and verbal.
• Ability to build and maintain relationships with diverse clients.
• Strategic thinker with a proactive and results-driven approach.
• Proficiency in CRM systems
• Sound negotiation and problem-solving abilities.
• Adherence to ethical standards and confidentiality in dealing with client information.

This role requires a dynamic individual who possesses strong organizational abilities, the capacity to absorb information, is self motivated, able to gain legal acumen, has proven presentation expertise, and a passion for delivering exceptional client service and making a difference for others every day. Success in this position will depend on your ability to effectively connect with a highly misrepresented demographic and effectively inspire them to embark on their personal paths to freedom. If you are passionate about making a difference and you possess the ability to connect with others then we would love to hear from you!

Job Type: Full-time

Pay: $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Compensation package:

• Performance bonus

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Travel requirement:

• No travel

Language:

• Spanish (Required)

Ability to Relocate:

• Phoenix, AZ: Relocate before starting work (Required)

Work Location: In person