Strategic Account Oem Business Development Manager

At Trane TechnologiesTM  and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
Job Summary: Thermo King Corporation is hiring for the role of Strategic Account OEM Business Development Manager. In this position, you will be responsible for developing, implementing, and supporting strategies and tactics to improve processes and relationships that give Thermo King a competitive advantage.  OEM's include all trailer, truck body, and tractor manufactures where Thermo King equipment could be installed.

Responsibilities: 

• This role builds positive long-term relationships with key contacts at the OEM's to improve processes that promote future sales and repeat business.
• Working with the OEM's and Commissioning Dealers, set goals for improvement, develop and implement strategies, and measure adoption that provide Thermo King with a competitive advantage.  
• Represent the voice of the OEM within the organization across product, design, user experience, engineering, and executive leadership to ensure consistency of brand experience.
• Strategic installation planning with assigned OEM's to identify dealer and customer requirements and develop service level agreements with specific deliverables and tracking mechanisms.
• Work closely with the Thermo King Dealer Commissioning Dealers to develop a comprehensive support plan that improves efficiencies and improves the end user experience.
• Bring OEM issues and awareness to Thermo King Corporation in order to develop long term technical and/or product development solutions to the market.
• Working through the commercial team and commissioning dealers develop and implement national training and OEM support programs that result in increased customer loyalty.
• Provide timely service support to technical, maintenance, installation, and training needs of assigned OEM's and be able to manage and provide swift conflict resolution when required.
• Serve as the main liaison between the OEM's, Thermo King Corporation and our dealers to ensure a consistent level of service.
• Consistently ascertain customer needs related to the OEM installation process and implement processes and data sharing that result in improved customer satisfaction and brand preference.
• Communicate with executive leadership at the OEM's to improve forecasting and pipeline management process.
• Consistently ascertain customer needs and current market opportunities. Provide marketplace feedback to Thermo King's Market Insight Leader, including competitive information, customer expectations, industry trends, etc.
• Works closely with other sales and service staff, customer service, and leadership to uncover opportunities that provide customers with a great experience.
• Actively participate in industry organizations to become the subject matter expert for the various OEM Markets such as TTMA, NTEA, and ATA, etc.  

Qualifications:

• Bachelor's degree in engineering, engineering technology, business or equivalent from a four-year college or university preferred, or equivalent combination of education and experience.
• Minimum of 8-10 years of sales experience in a large, matrix organization
• Experience in the refrigerated transport industry is highly desired but not required.
• Superior presentation, negotiation, and organizational skills; able to present ideas to customers in a way that produces understanding and impact.
• Outstanding influencing, interpersonal and networking skills
• Demonstrated ability to build, maintain, and close business on a consistent basis.
• Demonstrated ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
• Proven consultative sales skills, including the ability to discover customer problems and implications, establish value and financial justification resulting in customer purchase
• Ability to travel 60%

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.