AddressWith more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.
This is a remote role and can be located anywhere in the US.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Partner with Strategic Accounts Managers to maintain and enhance the relationship with the customer and grow the business. This will be accomplished through various forms of communication including telephone, e-mail and customer visits.
Assist in the facilitation of the selling process through ongoing support of the Strategic Account Manager and the customer. Could include equipment recommendations (partnering with local sales teams), preparation of quote/bid documents, reporting, etc.
Partner with a variety of internal teams to ensure we are meeting/exceeding customer expectations relative to quality, order accuracy, on-time delivery dates and problem resolution.
In conjunction with the Strategic Accounts Managers, drive specific programs for Strategic Accounts
Meet/Exceed annual sales plan.
Maintain Strategic Accounts database with relevant customer information.
Attend key business meetings to enhance customer relationships as well as mitigate risk to Tennant Co.
Central point of contact for collecting and providing data for QBR’s
EDUCATION AND EXPERIENCE REQUIRED:
Bachelor’s degree strongly preferred
Minimum 5 years business experience in sales, inside sales and/or customer service
Demonstrated experience working directly with large National/Global customers, by phone and/or in person
Track record of successful job performance
Strong business acumen
REQUIRED SKILLS AND COMPETENCIES
Establishes a clear line of sight between customer needs and organizational objectives
Takes initiative and ownership to identify and achieve goals and objectives
Sets appropriate timelines and follows projects and tasks through to completion
Examines issues from multiple perspectives to develop effective and sustainable solutions
Effectively integrates and manages the interface between groups
Engenders trust, does what he/she says they will do
Exceptional organization and prioritization skills
Functional PC and PC application skills – SAP experience preferred
Excellent verbal communication skills and a strong presence over the phone
Begin your journey with us. Let's reinvent how the world cleans.
Equal Opportunity Employer
Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, age, military service, pregnancy, sexual orientation, genetic information (including family medical history), marital status, gender identity or expression, parental status, political or any other non-merit based factors protected by state or federal law or local ordinance.
