AddressThe Material Handling Equipment (MHE) Operators are responsible for inspecting, operating, and managing industrial trucks to load and unload materials and deliveries. In addition, MHE Operators move materials and/or products using equipment to and from storage areas, fulfill customer orders, and maintain quality through our preferred methods.
Key Areas of Responsibility
- Perform the operator’s daily checklist before using the equipment.
- Maintain the Distribution Center safety policy for all equipment.
- Identify and report faulty equipment, damages, and safety concerns immediately.
- Report safety incidents and near misses when it occurred.
- Consistently meets or exceeds distribution productivity, quality, and timeliness expectations for the position.
- Transport skids of products from one area to their designated space.
- Pick products from proper bin locations for customer orders and vendor returns.
- Loading and unloading products, recyclable materials, empty pallets, and other materials using equipment and pallet jacks.
- Performs other duties as assigned.
MHE Operator Responsibilities
- Perform the operator’s daily checklist before using the equipment.
- Maintain the Distribution Center safety policy for all equipment.
- Identify and report faulty equipment, damages, and safety concerns immediately.
- Report safety incidents and near misses when it occurred.
- Consistently meets or exceeds distribution productivity, quality, and timeliness expectations for the position.
- Transport skids of products from one area to their designated space.
- Pick products from proper bin locations for customer orders and vendor returns.
- Loading and unloading products, recyclable materials, empty pallets, and other materials using equipment and pallet jacks.
- Performs other duties as assigned
Responsibilities – Distribution Services
- Facilitate stocking of all inbound merchandise and all re-stock from other departments.
- Process all palletized shipments which includes UPS Freight, FEDEX Freight and Best Way orders.
- Pick and process all orders that have the command line (Palletized Shipment).
- Load UPS Freight, FEDEX Freight and Best Way trailers.
- Inspect boxes and product for visible damage before shipment, including ensuring proper size and fit and correct if necessary.
Responsibilities – Internal Services
- Facilitate stocking of all inbound merchandise and all re-stock from other departments.
- Unload trucks using equipment or a pallet jack and acknowledge freight bills from all carriers as needed.
- Communicate and support Traffic Coordinators.
- Replenish primary bin locations as well as rotate and consolidate products.
Responsibilities – Receiving
- Unloading trucks, sorting and receiving products by PO, mail, returns and supplies.
- Accurately counting of products and comparing to vendor packing slips.
- Accurately signing off for freight coming in from different carriers.
- Quality control processing using RF scanners/IDS system for all inbound merchandise.
- Communicating with the receiving office to resolve discrepancy purchase orders.
- Cube items properly and bundle items together when there are multiple pieces to an item.
Responsibilities – Returns
- Data entry to update customer accounts.
- Process all daily merchandise and forward to designated areas: restock, vendor returns, repairs, b-stock, damages, installs and refusals.
- Research return discrepancies; work with various CDW departments on approval/resolution of unauthorized returns.
- Sort returned merchandise by disposition.
Responsibilities – Shipping
- Pick and process pick/pack, speed picks and ready ship product using a hanging QC station or portable RF scanner, including placing non-conveyorable product in designated areas for pick up.
- Maintain conveyor flow by keeping the conveyors and sensors clear.
- Pack boxes using bubbles or other packing material to ensure a secure shipment.
- Inspect boxes and product for visible damage before shipment, including ensuring proper size and fit and correct if necessary, including inspecting fragile items for proper over-packing with bubble bags.
- Manually load trailers in freight area while correctly verifying and matching shipping labels to carrier trucks.
Responsibilities – Stocking
- Facilitate stocking of all inbound merchandise and all re-stock from other departments.
- Replenish bin locations as well as rotate and consolidate products.
- Fill totes for Small Side Put Away Stocking.
- Research stock areas to identify location of products using AS400.
- Assist receiving department by cutting box flaps and processing inbound merchandise.
- Work with shipping department to ensure that all customer orders are filled.
- Rotate throughout the stocking department performing various stocking functions. May be asked to rotate to other job functions in the warehouse, including cross-department functions, for training and operational purposes.
Responsibilities – Warehouse Support
- Assist various departments including customer service requests.
- Assist with inventory and distribution of warehouse and office supplies.
- Rotate throughout the Shipping Department performing various shipping functions and may be asked to rotate to other job functions in the warehouse, including cross-department functions, for training and operational purposes.
Responsibilities – Will Call
- Quality control checking of all items for will call orders and scanning them to bins.
- Pick items and orders requested by customers and account managers.
- Assist in the preparation of trucking orders.
Minimum Qualifications
- High School diploma or equivalent
Other Required Qualifications
- Perform 8 or more hours of standing, sitting, walking, bending, lifting, and carrying products up to 50 lbs. in combination at any given time
- Strong attention to detail and accurate counting ability
- Solid verbal communication skills with the ability to effectively interact with all stakeholders
- Comfortable working in a warehouse environment which includes changes in temperature as the weather fluctuates, noise from conveyors and forklifts
Preferred Qualifications
- Knowledge with AS400 system and RF Scanner
- Knowledge with Microsoft Office applications
- Forklift Certification
