State Program Coordinator (P/T)

The Part-Time State Program Coordinator is an entry-level position with excellent customer service skills. The successful candidate will provide critical administrative and clerical support for residents and staff of the Gardner Housing Authority.

The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

· Reviewing and Processing paperwork: applications, continued occupancy forms, income and asset verification, etc.;

· Compiling data, data-entry, preparing reports and other documents;

· Drafting letters and documents;

· Filing and ensuring file organization;

· Calculating and recertifying rents;

· Providing front desk customer service: courteously making and responding to telephone calls and email contacts;

· Any other duties or tasks as assigned

Under the general direction of the Program Manager or as directed by the Executive Director.

· Knowledge of practices of housing, public housing software programs, preferred. Knowledge of public housing rental leases preferred. Experience with the Massachusetts HAFIS database preferred.

· Successfully pass a drug, physical exam, CORI and employment background check;

· Minimum two (2) years in an office environment;

· Competent with calculation of basic math functions including addition, subtraction, multiplication, division and the calculation of percentages;

· Must have excellent customer service skills;

· Adept at using MS Office, specifically Excel, Word, and Outlook. Ability to quickly learn software programs;

· Must have excellent written and oral communication skills and ability to understand and carry out oral and written instructions;

· Must be well organized and accurate in data entry;

· Must be able to work well with persons of diverse backgrounds: applicants, residents and staff;

· Must exercise good judgement in maintaining confidentiality of all programs and work related duties;

· Must possess a minimum of a high school or GED

18 Hours per week; Hourly rate TBD, based on experience.

Interested Candidates should forward cover letter and resume to:

Jeannette Elsevier, Gardner Housing Authority Finance & HR Administrator jeannette@gardnerha.com

Job Type: Part-time

Expected hours: 18 per week

Schedule:

• Monday to Friday

Work Location: In person