Staffing Manager

ABOUT US
Elevate provides global people solutions that deliver impact for brands and their partners. We are an award-winning global people-powered agency creating compelling human connections with brands underpinned by clever use of data and technology. Our partnerships around the world Level-Up retail, live & virtual events, influencer, and healthcare experiences that deliver real business impact. We prove the impact of people's experiences through our best-in-class measurement platform, IMPACT.
Our offices in London, Los Angeles, Atlanta, Phoenix, Paris, Berlin, and Vienna have a truly global reach and genuine local relevance.
THE ROLE
The Staffing Manager will be the primary contact for your assigned region for all new and existing internal staff employees and client relationships nationwide. This role is based across Elevate's office and client sites, so some travel might be required. This role requires a talented and highly motivated individual who fits well into the team, has excellent interpersonal skills, and has a keen eye for detail. The successful candidate must understand the products and services and quickly add value. They will be able to communicate well with the team and clearly articulate their approaches. How your role links to Elevate's four core values:
1. People, People - working closely with and supporting the team
2. Elevation - continued support to improve our talent base
3. Take Pride - know that everything you do is of great value to the company
4. Better Together - building relationships between our talent base and operational teams
RESPONSIBILITIES

• Primary contact for designated new and existing Clients & Programs
• Maintaining a good relationship with any existing and new clients
• Communication - strong communication skills with assigned program talent - confirm all information for each job is correct and thorough
• Research of staff/talent within the jobs region based on the radius (distance they are open to travel), database
• Troubleshoot and problem-solve any emerging conflicts between client programs and talent and remember to be impartial but also an advocate for the talent if needed
• Be informed about and confirm talents' employment requirements and benefits to be able to track them in a concise and organized manner (For example, shifts guaranteed per month, pay breakdown, bill requirements to maintain expected GP, PTO, CE reimbursement, and quarterly bonus eligibility)
• Communicating regularly with updates regarding shifts requested and the status of staff
• Requesting new shifts on a routine basis and maintaining a spreadsheet of needs that will be used for both employees and contractors, as well as for recruiters in the search for more talent
• Interface with clients to determine the following for their open position: position profile, "must-haves," desired outcomes, education, experience, and preferred competencies

REQUIREMENTS

• This position requires a motivated, detail-oriented person that can follow through and finish all set goals
• 3+ years of experience in a fast-paced, customer-oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources, or other related fields
• STRONG organizational, leadership, and time management skills
• MUST be comfortable making cold calls and emailing
• MUST be comfortable working in a team environment
• Excellent written and verbal communication skills
• Demonstrated experience as a self-starter/self-initiative
• Must be computer-savvy, including proficiency in MS Office products

COMPANY BENEFITS

• Work laptop and mobile phone
• Calm app subscription
• ClassPass membership
• Additional benefits package includes work from home, fitness grants, and many more!

WORK LOCATION
Eastern Time Zone, preferably residing in or close to Atlanta, Georgia.
ELEVATING PEOPLE
As a people agency, we believe the personality and authenticity of our people set us apart. Therefore, we celebrate and invite applications from all cultures and backgrounds.
If you want to know more about our people and culture, please search #elevatingpeople on LinkedIn, Twitter, Facebook, or Instagram.
The job description is not all-inclusive. Elevate reserves the right to amend this job description at any time.
Elevate Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Please apply ASAP if you are interested in working at this fun, fast-paced office and have the relevant experience.