Address
Form of workThis is a unique opportunity to join a team of creative Human Resources professionals and contribute to the development of a statewide program that will further the Department's mission. If you are interested in becoming a part of a diverse and inclusive workforce where talent, experience, and expertise are valued, the Department of Corrections and Rehabilitation (CDCR) invites you to apply for this employment opportunity.
This position is responsible for providing consultative services to managers and supervisors throughout the California Department of Corrections and Rehabilitation Human Resources Headquarters unit regarding the appropriate and timely application of the performance management and progressive discipline process.
The Employee Relations Officer (ERO) SSMI Specialist provides guidance and information regarding all aspects of employee concerns related to performance and administration of the departments disciplinary process. This includes, but is not limited to, assistance regarding best practices in avoiding and resolving employee concerns, issuance of counseling memoranda, probation reports, and annual performance appraisals, as well as formal actions such as adverse action, rejections during probation, and other employment actions.
The incumbent is expected to be responsive and flexible; possess excellent communication, organizational, and time management skills; and demonstrate initiative and sound administrative responsibility.
Under the general direction of the Deputy Director of Human Resources (HR), the Staff Services Manager (SSM) I (Specialist) serves as the Staff Appraisal Manager/Employee Relations Officer (ERO) and as a subject matter expert to HR management and supervisors, with responsibility for providing guidance in the department's disciplinary process.
The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application's progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.
*For HRTS communication, this is in reference to Job Requisition (JR) 580.
**CDCR employees are encouraged to use their existing CDCR email address on their application.
Individuals who are eligible for a Training and Development Assignment may also be considered for this position.
You will find additional information about the job in the Duty Statement .
Working Conditions
This position is eligible for a hybrid telework schedule for employees who can satisfactorily perform their essential work functions independently and remotely. Specific telework schedules may be discussed further during the interview process.
Telework is only available to residents of California.
Regular and consistent attendance is critical to the successful performance of this position. Must be regularly available and willing to work the hours necessary to meet the business needs.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- STAFF SERVICES MANAGER I
- Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-406238
Position #(s):
065-570-4800-012
Working Title:
Staff Services Manager I (Specialist)/Human Resources Employee Relations Officer (ERO)
Classification:
STAFF SERVICES MANAGER I $6,563.00 - $8,153.00
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Week:
Monday - Friday
Department Information
Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation's largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of offenders, by providing effective parole supervision, and implementing rehabilitative strategies to successfully reintegrate offenders into our communities.
Vision
We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.
Mission
To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment. The CDCR and the California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of cultural backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department.
The CDCR and CCHCS are committed to building and fostering a diverse workplace. We believe cultural diversity, backgrounds, experiences, perspectives, and unique identities should be honored, valued, and supported. We believe all staff should be empowered. CDCR/CCHCS are proud to foster inclusion and representation at all levels of both Departments.
Special Requirements
Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.
Candidates new to CDCR or the CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 12/27/2023
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Corrections & Rehabilitation
Attn: CDCR Hiring Support
P.O. Box 942883
Sacramento , CA 94283-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Corrections & Rehabilitation
CDCR Hiring Support
1515 S Street, Application Drop Box or Suite101N
(Drop off not available on weekends and holidays)
Sacramento , CA 95811
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - A Statement of Qualifications is required and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the "Statement of Qualifications" section below for specific requirements.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Shall create and promote an equitable and inclusive workplace where diversity is celebrated and valued.
- Possess the ability to act independently.
- Exercise sound judgment in decision-making.
- Employ creativity in effective problem identification and resolution.
- Manage/organize time and resources effectively.
- Possess the ability to communicate clearly, confidently, and effectively with a variety of staff in a variety of settings, including executive-level management staff.
- Have demonstrated ability to maintain privacy and confidentiality; store, handle, and maintain confidential and sensitive information; and appropriately establish protocols and procedures to safeguard unauthorized disclosure.
- Have demonstrated ability to use tact and discretion.
- Familiarity with State civil service personnel policies and practices relating to progressive discipline.
- Knowledge of and ability to interpret applicable laws and rules related to performance management activities (such as California Government Code, California Code of Regulations, and other related policies, laws, rules, and standards).
Benefits
Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the California Department of Human Resources (CalHR) Salary and Benefits website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx .
Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx .
Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx .
This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:
Amber Whitford
(279) 210-3913
AMBER.WHITFORD@CDCR.CA.GOV
Hiring Unit Contact:
CDCR Hiring Support
(877) 297-5599
CDCRHiringSupport@cdcr.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
CDCR EEO OFFICE
(916) 255-1...
