Staff Clinical Informatics Analyst

JOB SUMMARY:

The Staff Clinical Informatics Analyst is responsible to perform workflow and system analysis and functional design for software development/configuration activities associated with NextGen, Patient Centered Medical Home (PCMH), Meaningful (MU) and other HIT-related initiatives. The position is also responsible to participate in the implementation, training curriculum development, and the adoption and process improvement of NextGen, PCMH, MU and other clinical information systems. The Staff Clinical Informatics Analyst acts as a liaison with business and clinical users and the software development/application team(s).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Upholds and supports the mission, philosophy, objectives, policies and ethics of CHSI.
2. Maintains a moderate level of understanding of functional design methodologies, tools and techniques to effectively work with customers/staff to determine needs, specifications, feasibility, priorities for development, and configuration requests and projects.
3. Documents and recommends workflow changes and functional requirements, specifications, and design solutions needed to support the business requirements for common and moderately complex problems. Does this in coordination with the appropriate clinical program/clinical service and designated approved end-user advisory group.
4. Acquires and maintains a moderate understanding of the functional architecture, security and compliance requirements of assigned systems and integration.
5. Utilizes appropriate tools to meet ad hoc informational needs. Understand the data model and date use of assigned systems.
6. Under supervision, participates with information systems (IS) in basic to moderately complex issues, incidents, problems according to agreed upon service levels and according to defined standards and processes. Collaboratively works with peers, IS, internal and external stakeholders, and vendors.
7. Under supervision, provides subject matter expertise to information systems; collaborates with IS in the technical design, technical implementation, and technical operations of assigned systems and integrations.
8. Collaborates with key clinical and business stakeholders to determine business rules, needs, specifications, feasibility (workflow and cost), and priorities for application development/configuration/acquisition requests and projects with a basic to moderate level of complexity and according to organizational standards and processes. Consults with key business stakeholders, and collaborates with IS on selection and acquisition of 3rd party solutions.
9. Collaborates with key stakeholder group(s) (e.g. Clinical Programs, Clinical Services, etc.) and key IT staff in the acquisition, configuration, development, testing, and implementation of solutions (vended and internally developed) with a moderate level of complexity.
10. Under supervision, participates, and collaborates with key stakeholders in the development of training and knowledge based materials and in training peers, trainers, and as needed, end-users.
11. Participates in the creation and management of project plans for projects with a basic to moderate level of complexity. Consistently meets agreed upon deadlines or escalates issues, concerns, and barriers to key project leaders. Assists in the prioritization of tasks/assignments.
12. Under supervision, participates in the development and implementation of communication plans to stakeholder groups and manages customer and stakeholder expectations.

1. Perform all other duties as directed either formally or informally, verbally or in writing.

SUPERVISORY RESPONSIBILITIES:

No direct supervisory responsibilities.