Director Of Clinical Informatics

Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community.  

FULL TIME EMPLOYEE BENEFITS: 

• 21 Days of Paid Time Off
• 10 Observed Holidays
• Medical Insurance (Entire deductible paid by us!)
• 30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)
• Dental Insurance
• Vision Insurance
• Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness!
• 401K Matching after 1 year of employment
• Flexible Spending Account, Dependent Care FSA
• Life Insurance (included at no cost to the employee)
• Long Term Disability (included at no cost to the employee)
• Employee Assistance Program (included at no cost to the employee)
• Loan repayment programs & high HPSA scores

Summary: The Director of Clinical Informatics improves or supports the improvement of the health and well-being of patients through promoting excellence in patient care and clinical systems. The Director of Clinical Informatics leads adoption and optimization of the Electronic Health Records (EHR) and associated clinical applications. 

Clinical Duties: 

• Provides for the diagnosis and treatment of health center patients within the scope of his/her license to practice medicine for a specified panel of patients at one of the health center’s large sites
• Provides back-up for advanced practice clinicians on site, or by phone during the day or after hours

Management Responsibilities: 

• Serves as advisor to the CMO and clinical leadership team with regard to clinical issues and the impact that EHR and associated application has or may have on clinical practice
• Provides clinical leadership in the areas of planning, development, preparation and implementation of the EHR, associated applications and upgrades
• Gains the support of clinicians regarding information technology needs and priorities
• Works closely with the training team to design and implement onboarding and ongoing EHR training to clinicians
• Provides responsive service based on user needs including training to assure widespread acceptance and provider use of Clinical systems
• Identifies areas to promote use of Epic to create efficiencies for clinicians and to improve the quality of care
• Leads the customization of the EHR for clinical use and supervises all Epic Provider Builders in any EHR build tasks
• Designs and implements clinical decision support to support clinical guidelines and best practices to improve the quality of care
• Works closely with CMO and Director of Quality Improvement to provide leadership in supporting quality initiatives and a culture of innovation
• Uses independent judgement to recommend hiring, promotion, disciplinary action of EPIC provider builders
• Participates on committees to support operational efficiency and governance of Clinical systems
• Remains current with new technologies especially as it relates to EHR use and promotes a positive IT organizational culture
• Collaborate with consultants to leverage their insights and expertise, actively incorporating their recommendations to enhance the overall efficiency and effectiveness of systems

Leadership Responsibilities: 

• Models a strong belief in the mission, vision, and values of the organization
• Provides clear direction and structure for the team in order to support their success.
• Shares important and relevant information with the team
• Promotes the Employee Assistance Program (EAP) as a resource for employees
• Provides feedback, instruction, and development guidance to help others excel in their current or future job responsibilities and plans and supports the development of individual skills and abilities
• Conveys performance expectations and provides timely feedback to ensure performance standards are met
• Manages variable and other productive labor to budget, adjusting timely as needed to revenue changes
• Manages key, non-labor operating costs in line with budgeted levels

• Board Certified MD or DO with a Master’s in Public Health or Medical informatics preferred
• Healthcare information technology experience
• Epic accreditation as Physician Builder
• Three or more years of experience providing primary care in a family medicine setting
• Possesses a current California License and DEA
• Advanced study in Clinical Informatics desirable

DesiredSkills: 

• Proven leadership skills, must be an effective consensus builder
• Team leader and team player
• Excellent interpersonal skills, can work collaboratively with diverse personalities
• Understanding of Clinical workflow and technology needs in the outpatient FQHC setting
• Performs well in a complex changing environment
• Ability to analyze complex problems and develop recommendations and solutions
• Understands standardization of systems
• Advanced understanding of HIPAA and its application in outpatient practice
• Possesses practical experience using technology to support patient care
• High integrity and trustworthiness
• Knowledge of legal and ethical standards for the delivery of medical care
• Knowledge of related accreditation and certification requirements
• Knowledge of quality, safety, and/or infection control standards
• Knowledge of current principles, methods and procedures for the delivery of medical evaluation, diagnosis and treatment

• State of California Medical License or Osteopathic Physician License
• Federal DEA Registration
• Medical Specialty License or Certification; Board certified or Board Eligible in Specified Area of Medical Specialty
• Must maintain CME as required for certification renewals
• Must be CPR