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SalaryJob Description:About us:
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).
About the Role
Under minimum supervision, the Staff Assistant will perform specified duties of some diversity related to the department's activities in a Mailroom/Warehouse environment. Involves some independent judgment and a detailed knowledge of the department or company policies. Duties may include email and equipment operation. Maintain productivity and quality requirements as related to business unit goals. You may also support other team functions. You will work onsite at our print facility in Chicopee Massachusetts, reporting to the Executive Director Distribution & Delivery Support Operations.
You Will:
- Handle internal/external customer and vendor contacts.
Create, import and download files daily for processing of Back Copy and Magazine orders for WSJ, Barrons, and IBD. Also process these orders using UPS or USPS.
Create, import and download files for sending of customer communications utilizing Word and Excel (can maintain complex spreadsheets).
Work in a Mail Center Environment, packing orders, shipping orders, lifting up to 50 pounds, working power jack and manual jack.
Process shipments/outgoing mail using UPS or USPS.
Operate inserting equipment.
Utilize Word and Excel functions such as mail merge to process workflow.
Fulfill orders for WSJ Shop and maintains inventory.
Operate X-ray equipment to insure safety of all incoming parcels or other mail.
Maintain copier paper inventory and distribute to building.
Maintain, record and prepare reports.
Handle all shredding responsibilities concerning our Shred it service.
Handle JIE/Amenity/Student Membership order fulfillment and inventory maintenance.
Handle Back Copy Mailbox fulfillment
Handle Internal Mail Delivery
You Have:
- 0-1 years of relevant experience.
A professional attitude at all times, and are receptive to constructive feedback.
The ability to multitask, complete objectives within an established deadline, and work effectively.
Familiarity with computer software including Microsoft Word and Excel, Google, UPS, USPS.
Excellent communication and relationship-building skills.
Ability to sit or stand, and work well in a team environment.
Our Benefits
- Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Medical, Dental and Vision Insurance Plans
Education Benefits
Paid Maternity and Paternity Leave
Family Care Benefits
Commuter Transit Program
Subscription Discounts
Employee Referral Program
Learn more about all our US benefits
#LI-Onsite
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Print Operations
Job Category: Customer Service & Contact Center Operations
Union Status:
Non-Union role
Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.
Req ID: 41055
