Ss Pro 4-Career Coach

Required Qualifications

• Pro Level 3 requirements: Bachelor's degree plus at least four years of relevant experience; OR Master’s degree plus at least two years of relevant experience. Degree(s) must be completed by position start date.
• Pro Level 4 requirements: Bachelor’s degree plus at least five years of relevant experience; OR Master’s degree plus at least three years of relevant experience. Degree(s) must be completed by position start date.
• Experience in career advising in a postsecondary institution, a college-and-college-readiness or youth program, and/or advising in employment services, non-traditional education program, or related experience.
• Knowledge of and ability to apply student and career development theories, and workforce development trends, while adapting to individual student needs.
• Demonstrated commitment to equity and inclusion in work practices.
• Demonstrated ability to build meaningful relationships in an education setting with large and varied student, alumni, staff, and faculty populations.
• Strong presentation skills with experience creating and conducting in-person and virtual presentations, workshops or small groups tailored to specific audiences.
• Technological competence related to student support services, and ability to learn new systems and software programs, including experience using social media for professional use.

Preferred Qualifications

• Degree in Human Resource Development, Social Work, Higher Education, Student Affairs, Student Development, or other areas related to Counseling or Workforce Development.
• Experience advising, coaching or counseling students pursuing competitive majors and career goals (e.g. STEM, pre-health sciences, graduate/professional school).
• Experience interpreting and using career assessments (e.g. MBTI, SII) to help individuals understand their unique potential and strengths.
• Strong writing skills and experience developing content for students or job seekers.
• Experience developing and coordinating services and activities to address the needs of low-income individuals, students who represent the first generation in their family to pursue a baccalaureate degree, and/or people with disabilities seeking degrees from predominantly white, middle class and highly selective colleges and universities.
• Knowledge of the University of Minnesota and its programs, services and systems.

Position Overview

The Career Coach position is an integral part of the College of Education and Human Development’s (CEHD) Career Services team. CEHD Career Services supports the retention, graduation and career success of CEHD students and alumni by providing holistic, inclusive and impactful resources, services and programming that intentionally engage students in all aspects of their development and career readiness.

To ensure accessibility and inclusiveness of services, the Career Coach role is dynamic and flexible including occasional evening/weekend career programming, the possibility of late afternoon/early evening appointments, and use of varied modalities (in-person, remote/virtual).

CEHD is a safe, inclusive workplace for people of all backgrounds and walks of life. We strongly encourage you to apply if you are from a marginalized or underrepresented group. If you believe this is a role that you’ll be excited to work in every day, want to be a part of a culture like ours, and are passionate about supporting students, please apply even if you might not match every bullet point in the description.

The University of Minnesota (UMN) encourages a healthy work life balance for employees. CEHD is committed to an excellent employee experience, offering a flexible work environment that meets the needs of students, staff, faculty, and the communities we serve. Flexible work arrangements may include flexibility in schedule and/or work location. Please note that 100% remote work requires approval. All UMN employees are expected to follow applicable public health and safety procedures.

The anticipated salary range for this position is $52,000 - $56,000 (Pro 3), or $58,000 - $62,000 (Pro 4). Final salary offers are dependent on the candidate's experience, skills, and internal equity within the department.
Job Responsibilities

Career Coaching and Support – 60%
A Pro Level 3 career coach has full mastery of career counseling skills, abilities and technology. They will work with minimal supervision on career advising tasks. They may contribute to student development programming, and lead presentations and coursework curriculum that has been previously developed.
A Pro Level 4 career coach has full mastery of career counseling skills, abilities and technology. They will work with minimal supervision on career advising tasks. They may lead student development programming, lead administrative projects, lead presentations, and possibly develop coursework curriculum.
Career Coaching

• Conduct one-on-one, hour-long appointments and drop-in meetings with CEHD undergraduate students, graduate students, and recent alumni.
• Engage students in clarifying and understanding their values, strengths, interests, personality and multiple identities and how they influence their career decision-making and academic goals.
• Understand the extracurricular, community and industry opportunities related to CEHD programs in order to support students and alumni in exploring possibilities, connect them to relevant resources, and encourage students to pursue opportunities that support their decision-making process and career goals.
• Establish trust, build authentic relationships, and have meaningful, sometimes difficult conversations through various contact methods (ie. in-person or remotely).
• Educate and coach students on the internship and job search processes including how to research and connect with employers; write resumes, CVs, cover letters and social media profiles; develop strong interview skills; prepare for career events; build a professional network; and negotiate job offers while recognizing and addressing potential challenges unique to each individual.
• Guide students through major or career exploration and decision-making processes with compassion and optimism while challenging students to overcome barriers and set goals with clear action plans, moving them towards degree progress and career readiness.
• Educate students on graduate or professional school preparation and assist them in navigating the application process.
• Provide students with career assessment interpretations (MBTI, SII, etc.) and help students to recognize their unique potential and strengths.
• Collaborate with CEHD academic advising and departmental colleagues on student cases.
• Maintain a high level of working knowledge and understanding of University policies and CEHD practices and procedures, program requirements, resources, and student and career services across the University.
• Consistently keep accurate up to date file notes using APLUS, the University of Minnesota’s file note system, and follow FERPA guidelines ensuring confidentiality of student information.

Presentations, Workshops and Class Instruction

• Create and lead classroom and student group presentations on career readiness topics utilizing engaging multimedia and activities that are effective for various learning styles.
• Design and present workshops for specific CEHD student populations that provide tailored content and use a variety of delivery methods.
• May instruct a 1-credit undergraduate career course and maintain student interactions and records.
• Pro Level 4: Assist with curriculum development and course coordination of undergraduate career courses.

Resource Management & Communications

• Create and regularly update career resources for students that are accessible, accurate and relevant including content on the CEHD Career Services website and print materials.
• Stay current on hiring trends and salary information related to CEHD majors/programs.
• Serve as a resource for Student Services and CEHD faculty and staff on major and career decision making, and the internship/job search process.
• Keep well-informed on career outcomes of CEHD graduates utilizing the UMN Post-Graduate Survey, labor market information, and other data sources.
• Contribute content and resources relevant to CEHD majors and degrees for distribution via various electronic media.
• Pro Level 4: Lead research projects and evaluation related to building career resources.

Program Development and Coordination – 20%

• Collaborate and partner with CEHD Student Services staff, departmental partners, student groups, and Alumni Relations to assist in developing and implement programming that is targeted to specific majors or careers and student populations to promote connections with Career Services and encourage students to utilize resources and participate in events.
• Consult with TRIO programs to develop and implement programming to support all aspects of students’ career readiness.
• Consult with CEHD graduate studies administration, advisors and faculty to develop and implement programming for students and professional development for faculty and staff.
• Ensure that accurate, up-to-date data is collected and analyzed.
• Collaborate with Career Service staff in CEHD and across the university regularly to evaluate practices, policies and services and offer new creative approaches that improve efficiency, quality and outcomes.
• Participate in CEHD and CEHD Student Services programming including commencement, orientation and admission events.
• Pro Level 4: Plan and implement select career services initiatives and programming by identifying needs, outcomes and resources and evaluating effectiveness/impact.

Career and Employer Events – 10%

• Support the Employer Relations Coordinator in planning and participation in CEHD-specific career fairs and employer events by providing input and feedback.
• Collaborate with other UMN career services offices and state associations to plan career fairs/events and participate in relevant committees as needed.

Professional Development and Involvement – 10%

• Engage in professional development and service activities related to equity and diversity, workforce development, career readiness and student services.
• Participate in projects/initiatives related to the continuous improvement of CEHD Career Services.
• Serve on student services, CEHD and university-wide committees and workgroups, and professional associations as needed.
• Pro Level 4 - Lead committees, and/or serve on boards for statewide or national organizations.
• Pro Level 4 - May mentor and support undergraduate student workers and graduate interns and assist in their training and development.

College Overview

The College of Education and Human Development (CEHD) is a world leader in discovering, creating, sharing, and applying principles and practices of multiculturalism and multidisciplinary scholarship to advance teaching and learning and to enhance the psychological, physical, and social development of children, youth, and adults across the lifespan in families, organizations, and communities. CEHD is the third largest college at the University of Minnesota, houses seven departments with ten undergraduate majors, over 30 graduate degree programs, and 25 centers and institutes. We are committed to diversity in our students, faculty and staff; 38.4% of our new first year students are students of color and more than 265 of our international students represent over 51 different countries: www.cehd.umn.edu/about/default.html.

Department Overview
CEHD Student Services, which includes Academic Advising and Career Services, supports the mission of the college by facilitating access, admission, retention, graduation, and development of a diverse population of life-long learners. We believe engaging with diverse and dynamic ideas, worldviews, situations, and communities is necessary to fulfill our mission, and that we have a responsibility to address fundamental issues of bias, discrimination, and exclusion.

Career Services supports CEHD undergraduate and graduate students, and recent alumni. The mission of CEHD Career Services is to support students’ career readiness by:

• Cultivating a culture of career
• Empowering students to navigate their career development, which includes knowing yourself, exploring possibilities, engaging, making decisions and setting goals
• Critically assessing equity, inclusion and social justice

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

To be considered for this position, all applicants must submit:

1. Cover letter

2. Resume

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America’s Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).