Transitional Coach/Case Manager

Position Summary:

The role of the Transition Coach is to assist young adults ages 18 to 24 to gain & maintain housing in our permanent supportive housing program, Mino Oski Ain Dah Yung. Transition Coach provides housing stabilization services (HSS) and case management that focuses on journey-oriented, holistic care. The program operates using both Housing First philosophy and harm reduction approaches. All residents are transitioning from homelessness and may have needs focused on mental wellness, chemical health, and various trauma.

Pay: 47,500.00 yearly based on experience.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Partner with the Coordinated Entry System, Foster Care System, and larger community to assist eligible persons gain entry to the housing program.

• Complete client-intake and move-in processes (e.g., lease signing)

• Assists in creating and following harm reduction plan that focuses on recovery.

• Collaboratively develop an individualized plan, helping residents access needed resources, support & life skills to maintain housing stability & balance in all areas of life.

• Work as part of a team to provide culturally appropriate, comprehensive case management services to single young adult residents.

• Meet with residents regularly to assist them in developing and achieving goals in the areas of budgeting/finance, education, employment, mental and chemical health, transportation, housing, community involvement, family and social relationships, and other related supportive services.

• Document interactions & client progress with caseload of up to 21 participants Assess resident physical and mental wellness, needs, preferences and abilities and use these to develop tailored care goals.

• Establish a person-focused system of support that integrates practices, procedures, and services within and across agencies, systems, and policies.

• Solicit and coordinate interventions and services with partner or other identified agencies and organizations for residents accepted into the housing program such as counseling services, job services, independent living skills training, education services, related supportive services.

• Connect residents with professional services including Adult Protective Services and maintain consistent communication with clients to assess their wellbeing periodically and make changes to their plan as needed.

• Support residents in a manner that is holistic and recognizes the interconnectedness of their mental, physical, spiritual, and social health.

• Foster a positive, engaged resident community; assist clients with identifying and addressing community concerns/issues.

• Build trusting professional relationships by interacting with individuals in an honest, dependable, authentic, caring, and supportive way.

• Interact with youth/families to help them understand the interconnectedness of past, present, and future as they decide where they want to go and how to get there.

• Engage in constructive problem solving and conflict resolution; assists other team members in doing the same; facilitate peer mediation as needed.

• Interact with youth/families without labeling or judging them based on background, experiences, choices, or behaviors.

• Run groups and develop programing focused on learning life skills, mental health, healthy relationships, etc.

• Collect and record all required statistical information; accurately reports data in a

• timely manner in the Homeless Management Information System (HMIS)

• Maintain up-to-date and organized client files through an electronic record system.

• Assist in building relationships between residents and property managers to prevent eviction.

• Participate in agency efforts to promote a mutually respectful, multicultural environment including annual powwow.

• Participate in training opportunities related to economic, racial and cultural diversity.

• Complete and maintain up-to-date knowledge and expertise in areas related to job duties, including the completion of HIPAA and Vulnerable Adult training.

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required.

• A bachelor’s degree in social work, Psychology, or related field preferred

• Must have at least 4 years of experience working within the field of Human Services, and at least two years direct care and/or case management experience in a community service agency.

• Prior program administration and/or residential case management experience preferred.

• Knowledge of evidence-based practices preferred, specifically Harm Reduction, Housing First, Motivational Interviewing, Trauma Informed Care and Person-Centered approaches.

• Experience working with young adults of diverse racial and socioeconomic backgrounds, preferably in a housing and/or nonprofit organization.

• Experience working with young homeless and/or formerly homeless individuals.

• Knowledgeable of the Native American Indian culture, values, and family systems

• Experience delivering services to those who have experienced mental illness, alcohol or drug addiction, domestic violence, homelessness, or other trauma including sexual exploitation.

• Maintain confidentiality & understand its implications in both the workplace & the community.

• Knowledge of laws including Health Insurance Portability Accountability Act (HIPAA), government regulations, federal privacy act and agency rules

• Knowledgeable about and able to respond effectively to the complexities of participants’ lives & the co-occurring challenges/conditions associated with long-term homelessness.

• Ability to interact with people in a manner which shows sensitivity, respect, and professionalism while maintaining professional boundaries.

• Ability to recognize that most Native youth and families carry historical and intergenerational trauma, as well as, present day traumas that can impact their ability to build relationships, trust government institutions, interact with social service systems and mainstream organizations.

• Ability to promote a professional work environment that is affirming, respectful and understanding of diverse people.

You must be able to perform essential functions with or without reasonable accommodation.

Ain Dah Yung Center (ADYC) is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We value our employees for their unique talents and abilities. ADYC’s leadership is devoted to continuing to nurture our positive work environment where all employees can reach their full potential and maximize their contributions. All employees are valued for their individual differences and the unique contributions that help us achieve our mission. We are committed to our employees’ dignity and well-being and make every effort to provide all employees with a safe and professional work environment. ADYC strives to treat its employees fairly, with respect, and to maintain a workplace that is free from discrimination, harassment, and other offensive or unprofessional behavior. As an equal opportunity employer, we embrace and encourage our employees’ differences in backgrounds and experiences. Come walk with us!