The Senior Supplier Quality Technician performs technical tasks and verifies documentation to support the selection, evaluation and monitoring of suppliers. Job Duties:
- Provides support to the Engineers and Managers with gathering information to evaluate/qualify new suppliers and new raw material component.
- Supports the management of approved suppliers, via the Approved Supplier List (ASL).
- Assists with monitoring/evaluation of current approved suppliers by collecting quality assessment surveys, quality certificates, quality agreements, and inspection history.
- Aids SQE/SQM with escalating Supplier Quality issues discovered in receiving inspection or other (e.g. in-process, on-site audit).
- Contacts suppliers regarding component quality issues, nonconformance reports (NCRs) and supplier corrective action requests (SCARs).
- Provides support in the effectiveness check phase in the SCAR process.
- Supports the facilitation of the supplier change notification process (SCN).
- Assists and promotes supplier follow-up regarding audit findings.
- Maintains supplier files.
- Supports supplier scorecard process.
- Provides support in notifying suppliers for any drawing specification changes.
- Assists in collecting data for Supplier Quality metrics/charts.
- Performs additional duties as assigned.
Qualifications
- High school diploma or equivalent.
- Minimum seven (7) years of related experience in Quality, Manufacturing, or R&D.
- Experience with process validation protocols and requirements (IQ, OQ, PQ).
- Computer skills including Word, Excel, Minitab. Competency to learn new technical software.
- Good communication skills, including communication with associates in other departments and contacts outside of the company.
- Knowledge of medical product manufacturing and quality.
- Bachelor's degree or equivalent years of experience.
- Experience addressing medical device component nonconformances.
- Experience communicating with suppliers.
- Experience working with technical documentation.
- ASQ Certification (e.g. CMQ/OE, CBA, CQA).
- Problem resolution experience is a bonus (CAPA, NCR, SCAR).