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Form of workAbout SEAM Group:
SEAM Group is an innovative global leader in safety, reliability, and maintenance services. Our focus and dedication to creating a safer, more reliable world has earned us top recognition as award winners for both Inc 5000 and NorthCoast 99. By emphasizing values such as teamwork, trust, respect, and support, we have built an unparalleled people-first culture. Through leveraging innovative technologies and a commitment to excellence, we combine our employees’ unique talents and individualities to build the best solutions both within our organization and for our customers.
SEAM Group is an innovative global leader in safety, reliability, and maintenance services. Our focus and dedication to creating a safer, more reliable world has earned us top recognition as award winners for both Inc 5000 and NorthCoast 99. By emphasizing values such as teamwork, trust, respect, and support, we have built an unparalleled people-first culture. Through leveraging innovative technologies and a commitment to excellence, we combine our employees’ unique talents and individualities to build the best solutions both within our organization and for our customers.
Position Summary:
SEAM Group's Technology Department is looking for a Sr. System Administrator to join our growing team. This role will assist with support to our staff globally, while working a hybrid schedule near our headquarters in the Cleveland, OH area. Successful candidates will have solid experience with patching, Active Directory, Exchange, Windows/cloud server administration and server/infrastructure builds. In addition, you will protect our critical systems and assets and provide training to our end users. Additionally, in this role, you will play a key role in modernization efforts including adoption of a new cloud-based infrastructure and performance.
If you are passionate about infrastructure, new/emerging technology, process improvement and enjoy working in a fast-paced environment, you will love this role!
As our Sr. System Administrator, you are responsible for:
- Administers O365 including implementations, configurations, account set up and security standards
- Builds, maintains, updates, and patch servers in a hybrid environment.
- Manage and maintain SSO
- Configure and support security tools such as firewalls and antivirus software
- Strong familiarity with backup and recovery methodologies
- Administer Azure services, including virtual machines, cloud resources, and identity management to support cloud-based solutions
- Monitor and maintain the performance of the network infrastructure
- Assist with onboarding/training of new users on company systems and security awareness
- Handle help desk requests from internal and external customers in a timely manner to resolve system or hardware related issues
- Support of technologies: Windows OS, MacOS, iOS, Android, Office 365/Exchange, SharePoint, Ticketing software, etc.
- Learn and support SEAM Group software products
- Document clear and concise internal processes and procedures related to duties and responsibilities
- Off hours are sometimes required along with being part of the on-call rotation
- All other duties as assigned
Successful candidates will have the following knowledge, skills, and abilities:
- Technical Proficiency with the following technologies:
- Backup Software
- Windows Server
- Exchange
- Virtual Desktop/Server
- Active Directory/Azure Active Directory
- O365/Azure cloud configuration and management.
- Security Tools – Firewalls, Antivirus software
- Intune
- Strong understanding of scripting languages and networking concepts, hardware and software
- Proficient at managing and prioritizing time effectively
- Provide prompt, efficient, and courteous end-user support
- Strong support ticketing system experience
- Motivated to work independently as well as on a team
- Excellent verbal and written communication skills
- Proficient at presenting ideas/explanations in a clear fashion to technical and non-technical audiences
Qualified Sr. System Administrators will have the following combination of education and experience:
- High school diploma or GED Required
- Bachelor's Degree in Business or Technology discipline preferred or equivalent work experience
- Experience with Scrum or agile methodologies
- Minimum of 5 years experience in a Systems Administration position required
- Minimum of 5 years experience in administration of Windows and virtual servers required
SEAM Group is an equal opportunity employer and is dedicated to diversity and inclusion in our workforce. All employment decisions are made based on qualifications, merit, and business need. EEO/M/F/D/V. SEAM Group is an e-verify employer. At this time, SEAM Group does not sponsor work visas.
