Sr. Program Director-Youth Development: Lake Norman Ymca

Description
Under the supervision of the Associate Executive Director and consistent with the Christian mission of the YMCA, the Senior Director of Youth Development will lead a team of directors, coordinators, and front-line staff to ensure the best-in-class execution of our recreation and education departments. This position is responsible for the day-to-day operation, cause-driven impact and strategic direction of assigned areas. As a member of the branch leadership team, the Senior Director of Youth Development will create and embrace a diverse and inclusive YMCA community to grow our local impact, activate our global network and multiply our mission. This position will work in collaboration with regional program leadership to ensure program quality and consistency across the Association.
PRINCIPLE RESPONSIBILITIES
Programmatic Responsibilities

• Manage day-to-day functions of assigned areas, while providing leadership and support to all departments.
• Provide leadership and strategic direction to the sports, camp, teens and outdoor experience, family experience, preschool, afterschool and Y Kids departments to create a cohesive and consistent program experience.
• Direct and monitor strategies to ensure monthly and annual goals are met in assigned departments, including registration levels, year-over-year retention, penetration rates, and participant progression.
• Ensure Program portfolio fully aligns with Regional and Association strategies, structure and quality standards.
• Continuously evaluate the scope of youth, teen, and family programs to identify new program opportunities. Particular focus should be given to growing existing business lines while creating new ones.
• Build a network of Program volunteers through effective recruitment, training and stewardship.
• Foster appropriate relationships with kindred organizations, community leaders and appropriate community groups in order to properly represent the YMCA and its mission.
• Build a culture of legendary Program quality and experience in all assigned areas, including on and off-site programs, community partnerships and family events.
• Develops, implements, and manages operating plans to promote program growth for the YMCA. Executes strategies to ensure that members and/or program participants connect with one another and connect with the YMCA.
• Partner with marketing and communications department to ensure effective promotion and visibility of all program areas.
• Responsible for developing and implementing creative, age appropriate programs and curriculum for each supervised department.
• Develop, implement and evaluate departmental goals for each area of responsibility. These goals will reflect branch and association goals.

Supervisory Responsibilities

• Lead through the YMCA core values: caring, honesty, respect, responsibility and faith.
• Model relationship-building skills in all interactions.
• Lead direct reports as an interdependent and unified Youth Development team.
• Recruit, hire, train and supervise a highly-skilled and trained team of full-time and part-time servant leaders.
• Utilize Association tools and standards in completing and administering performance evaluations and individual development plans.
• Plan and organize staff meetings to ensure consistent communications, directions and accountability.
• Manage biweekly payroll.

Operational Responsibilities

• Work symbiotically with the branch leadership team to develop, implement and manage operating plans that promote program and membership growth for the YMCA.
• Develops and controls department budgets for assigned departments, within approved budget parameters. Demonstrate sound fiscal management skills.
• Ensure a culture of inclusion that builds and celebrates diversity within the Y and our community.
• Manage established operation guidelines, quality, safety standards and tracking system to ensure success in all program and administrative areas.
• Provide leadership and direction to Board development activities, which include Board Member Prospecting, Cultivation, recruitment, training and development.
• Work with our maintenance team to improve and maintain all facilities and grounds.
• Ensure safety and maintenance of facilities, grounds and equipment to minimize risk to members, participants and the Association.
• Involvement with program and branch related special events, as assigned.
• Provide leadership and support to annual fundraising campaign and volunteer committees/boards as assigned.
• Provide Manager on Duty coverage, as required.

YMCA COMPETENCIES:
Mission Advancement: Reinforces the Y's values within the organization and the community. Effectively communicates the benefits and impact of the Y's efforts for all stakeholders. Implements effective systems to develop volunteers at program, fundraising, and policy leadership levels. Secures resources and support for all philanthropic endeavors.
Collaboration: Develops strategies to ensure staff and volunteers reflect the community. Builds and nurtures strategic relationships to enhance support for the Y. Serves as a community leader building collaborations based on trust and credibility to advance the Y's mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.
Operational Effectiveness: Integrates multiple thinking processes to make decisions. Involves members and community in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures, investment policies, and financial controls. Assigns clear accountability and ensures continuous improvement.
Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Anticipates challenges that can sidetrack or derail growth and personal learning. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
REQUIRED QUALIFICATIONS:

• Bachelor degree in related field.
• Five years supervisory experience in a related field with comparable program growth.
• Demonstrated experience in recruiting, hiring, training and development of volunteers and staff.
• YMCA Multi-Team or Branch Leader certification or ability to attain certification within three years of hire.
• Effective verbal, written and interpersonal communication skills.
• Ability to effectively work/interact with diverse populations.
• Computer literate. Knowledge of Microsoft Windows, Excel, Word, Outlook and database management.
• High ethical standards and possess strong personal and professional integrity.
• Ability to successfully obtain certification in CPR/AED and First Aid.

PREFERRED QUALIFICATIONS:
PHYSICAL REQUIREMENTS:

• Ability to work a 40-hour week with irregular work hours.
• Ability to walk, stand, and sit (including on the floor), while maintaining alertness for extended periods of time.
• Position may require bending, leaning, kneeling, and walking.
• Ability to speak concisely and effectively communicate.
• Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency
• Ability to view/enter data for long periods of time.