Sr. Office Services Specialist

Job Description

The Sr. Office Services Specialist manages the work of the front desk operations and meeting spaces of the Virginia Tech Transportation Institute (VTTI). This position will provide a high level of customer service and operational support to Facilities / Administrative offices and project a positive image of the office and VTTI. Serves in an assistant capacity for Facilities. Assists with various VTTI events and functions. Will provide friendly and professional service to faculty, staff, students, candidates, participants, and visitors of VTTI soliciting information and direction on personnel, professional related matters. Responsible for coordinating the activities associated with the front desk and conference rooms of VTTI. Duties include the shipping, receiving and distribution of all mail and freight; conference room and event scheduling and setup, event hospitality scheduling and provisioning, tracking of invoice requirements for events, processing various purchase requisitions, and providing operational support to the VTTI enterprise. The Sr. Office Services Specialist assures that front desk is always covered by personnel during core business hours. At times, will assist with areas of scheduling and coordinating candidate travel arrangements, confirming interview itineraries, and other special projects as assigned. Will be responsible for providing support to fiscal and office administrative duties such as processing purchasing/travel requisitions, labor coding, fund reconciliations, copying, scanning, filing, shredding, and faxing.

Required Qualifications

- Prior experience working in a professional office or customer service environment with experience and comprehensive working knowledge of office practices and procedures.
- Demonstrated experience with computer software programs such as word processing, spreadsheets, presentations and email utilities.
- Experience providing administrative and clerical support to various levels of staff.
- Ability to develop working relationships with all levels of staff, other agencies, and public officials.
- Ability to handle confidential activities, prioritize activities, and prepare business correspondence using proper business grammar.
- Ability to multitask.
- Must be able to obtain a university purchasing card within one month of job commencement.
- Valid VA Driver's License or ability to attain required.

Preferred Qualifications

- Knowledge of enterprise systems for procurement and travel actions.
- Experience providing administrative support in an academic or research environment.
- Experience scheduling, assisting, and/or coordinating events.

Pay Band

3

Appointment Type

Restricted

Salary Information

Commensurate with experience, starting at $39k

Review Date

1/10/2024

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.