Sr. Medicare Telesales Agent- Bilingual

100% remote. Competitive base pay plus incentives

Job Summary:

Bloom, the insurance industry’s trusted growth partner, is looking for a successful, experienced, and resolute individual to qualify, educate, assess, and enroll prospects into the best health plans. Function as a subject matter expert within the program to provide exceptional prospect close rates.

We are looking for an exceptional individual who can:

• Achieve sales goals through generating new sales and cross-selling existing customers.
• Provide an elevated level of Medicare plan, policy and regulation knowledge required to explain product offerings to prospects.
• Identify and qualify sales leads generated from a variety of marketing channels.
• Help advocate for customers by offering carrier products that will meet their needs.
• Educate prospective customers through a thorough sales consultation.
• Provide a positive customer experience.
• High degree of accuracy on call documentation, market analysis and plan opportunities
• Assist callers quickly and professionally by fielding inbound/outbound calls to sell health insurance plans with Bloom’s sales techniques.
• Help individuals select the right health insurance plan that fits their needs by applying working knowledge of product plans and general industry information.
• Provide accurate information to prospects using Bloom's quality and compliance standards.
• Remain at program approved thresholds for sales production, conversion, and quality assurance each month.
• Ability to explain complex healthcare concepts in a clear and concise manner to potential customers.
• Effective negotiation and persuasion abilities to close sales deals.
• Ability to adapt to changes in healthcare policies and regulations.
• Flexibility in adjusting sales strategies based on market trends and customer feedback.
• Comfortable using technology (enrollment tools) and customer relationship management (CRM) systems.
• Ability to identify client needs and provide suitable solutions.
• Quick thinking and adaptability when faced with challenges or objections.
• Be accountable to a sales goal.
• Perform other duties as assigned.

Education and Experience:

• High school diploma or GED
• 2+ years’ Medicare Sales Experience
• Active Health Insurance license required.
• Proven track record in sales, preferably in the healthcare or insurance industry.

Skills and Abilities:

• Bilingual – fluent in reading and speaking both English and Spanish
• Motivated initiative-taker, performance-driven and solutions-oriented mindset
• Extensive sales acumen
• Excellent communication, presentation, people skills, and good collaborator
• A solid understanding of quality assurance as part of the software development process
• Time management skills and experience working with low oversight.
• Strong interest in a sales career – sales experience preferred.
• Confident, motivated individual who works well independently.
• Able to multi-task, follow through and follow-up.
• Have excellent verbal and written communication skills.

What We Offer

At Bloom, we offer an engaging, supportive work environment, great benefits, and the opportunity to build the career you always wanted. Benefits of working for Bloom include:

• Competitive compensation
• Comprehensive health benefits
• Long-term career growth and mentoring

About Bloom

Bloom is a third-party insurance services provider that partners with Medicare health plans to enable high-quality Medicare enrollment and drive earlier health plan activation. Founded in 2007, Bloom has partnered with national and regional payers to implement solutions for every step of the member journey, from Telesales and quote & enroll to health activation outreach. Supported by its Ascend technology platform, Bloom produces closer connections and better outcomes for Medicare beneficiaries and health plan stakeholders to deliver High Value Enrollment.

Ascend Platform

Bloom provides advanced enrollment and health activation solutions to the insurance industry through the Ascend platform. Our Ascend platform supports insurance shopping, new member enrollment, and extended engagement that lead to better outcomes for Medicare health plans, brokers, agents, and beneficiaries.