Sr. Launch Manager

• 5+ years of working cross functionally with tech and non-tech teams experience
• 5+ years of team management experience
• 5+ years of cross functional project delivery experience
• 5+ years of program or project management experience
• Experience defining program requirements and using data and metrics to determine improvements
• Bachelor’s degree or equivalent experience in opening and operating physical retail stores for 10+ years
• 5+ years people management experience.
• 75% - 100% travel depending on business needs
• Experience escalating issues, anticipating and making tradeoffs, balancing the business need versus other constraints, and maximizing business benefit while building great customer experiences
• Experience in defining metrics for larger, more complex projects and productivity
• Demonstrated ability to anticipate and manage change in a highly dynamic environment
• Demonstrated ability to work in ambiguous situations and across organizational boundaries
• Excellent written and verbal communication skills
• Proficient in Microsoft Office
• Ability to work effectively with tight deadlines in a fast-paced environment
• Proven ability to manage multiple, competing priorities simultaneously
• Strong sense of ownership, urgency, and drive
• Sense of humor!

We are looking for a Sr. Launch Manager lead store projects within Amazon Fresh Stores. As part of our Worldwide Grocery Stores organization, you will lead a team of salaried Field Launch Managers (FLM) to plan and execute on-the-ground store activities, ensuring standards of quality are met and tracked in accordance with budgets and timelines. In partnership with store operations, you will work cross functionally with a variety of stakeholders throughout these projects.
Your responsibilities include managing a team of high-performing FLMs to take ownership of renovations and launch specific deliverables, coordinating activities, training, standards adherence. The Sr. Launch Manager is someone who looks around corners to proactively identify problems and create scalable solutions and mechanisms to simplify and grow the business.
As a Sr. Launch Manager, you will travel across North America for site visits to meet critical milestones and readiness tasks. This role will be assigned a region but will need to be flexible in support outside of the region. You will hire, train, and develop your team of FLMs. You will utilize a suite of dashboards to monitor, identify, and solve for concerns impacting the project.
A Sr. Launch Manager must be able to operate autonomously with strong personal motivation. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. High judgment, ability to influence, organization, communication, and leadership skills are essential to success in this role.
We are open to hiring candidates to work out of one of the following locations:
Chicago, IL, USA

• Experience managing, analyzing and communicating results to senior leadership
• 5+ years of multi-unit leadership
• Experience in understanding needs of business and end customers and translating them into right solutions

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.