Human Resources - Labor Management

85752BR

Human Resources Representative 3

None - Not included in the union (Yale Union Group)

Full time

Regular

Administration & Operations

Manager; Program Leader (25)

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Human Resources

37.5

Standard (M-F equal number of hours per day)

Central Campus

221 Whitney Avenue
New Haven, CT 06511

Hybrid

Reporting to the Senior Director of Labor Relations, serve as the key Labor Relations professional with respect to the Local 33, the union that represents the University’s graduate and professional student workers. Provide support and guidance to HR colleagues, Faculty, University administrators, and staff on Labor Relations matters, including advise on contractual implications in reorganizations, downsizing, and other operational changes, ensure compliance with labor agreements and the NLRA rules and regulations, deliver manager training, and advise on complex Labor Relations matters. Support bargaining. Proactively inform and manage relationships with union leaders. Manage all aspects of grievance process including information responses, settlements, and support to the University’s advocate in arbitration cases. Assist in gathering information and preparing responses to CHRO, EEOC, Unemployment and other government agency claims.

1. Provides advice and guidance to a complex and large sized client base and human resources partners regarding human resources issues and compliance regulations 2. Delivers effective human resources services in support of department and University policies. 3. Serves as an expert in multiple HR areas to counsel and guide clients and human resources partners on department and University activities associated with assigned functional areas of responsibility. 4. Maintains accurate information on organization structure and administrative policies, guidelines, and systems associated with delivery of human resources services and programs. 5. Conducts research, evaluates, and interprets department and University policies and practices and assists clients and human resources partners in resolving complex issues. 6. As a strategic business partner designs and supports work systems in which people succeed and contribute. Cultivates and fosters collaborative relationships with clients and HR partners. Delivers superior customer service. Consults with business unit management in the strategic planning process and development of human resource strategies that support the unit’s business needs. Establishes HR business objectives to support the attainment of the client’s overall strategic business plan and objectives. 7. As an employee advocate creates a work environment in which people will choose to be motivated, contributing, and engaged. Analyzes data, develops solutions, and determines courses of action. Provides direction and establishes an organizational culture and climate in which people have the competency, concern and commitment to serve the business well. Fosters effective methods in support of goal setting, communication and empowerment through responsibility, to build peoples ownership of the business. 8. As a change champion links change to the strategic needs of the client to minimize employee dissatisfaction and resistance to change. Assesses the effectiveness of the HR function. Champions the identification of the client’s strategic plan: mission, vision, values, goals and action plans. Determines the measures that will tell the organization how well it is succeeding. 9. As an advisor studies, analyzes and provides advice and counsel to clients on HR law, policies, procedures and contractual obligations. 10. Leads major HR projects and programs. 11. Supervises, leads, and mentors junior staff. 12. May perform other duties as assigned.

Bachelor’s Degree and five years of professional human resources experience or an equivalent education or experience in a closely related field.

Excellent critical and strategic thinking ability. Proven ability to direct and influence change. Ability to collaborate with leaders to drive change in the culture and management practices.

Knowledge of at least two of the following areas of HR: staffing, compensation, employment law, Labor Relations, training and development, benefits and HRIS applications. Superior customer service orientation and ability to respond in a constructive and timely manner. Excellent oral and written communication skills. Excellent interpersonal skills.

Ability to initiate actions and solve problems using sound judgment. Ability to work effectively with a diverse population.

Ability to work with changing priorities in a high-volume environment.

Proficiency with Microsoft Word, Excel, PowerPoint, databases, and experience working with HRP software.

Three to five years labor management relations experience including contract administration and negotiations, grievance, and arbitration management. Experience working with union leaders. Preferred: Master's Degree.

No

No

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

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