We need an advanced Portfolio Manager to join our WEX Enterprise Transformation Office. You'll be charged with supporting multiple work streams across WEX, enabling us to evolve how we work. You're ready to take on the responsibility of crafting, developing, and partnering with key leaders to enable us to simplify the way we work with a focus on delivering exceptional customer and consistent employee experiences.
An Enterprise Transformation Portfolio Manager:
- Loves to multi-task: Manages five to seven projects at a time providing structure that enables effective delivery and change management.
- Leads strategic and organizational storytelling and communications for the Enterprise Transformation organization, with an emphasis on executive-facing communications
- Brings order to chaos: Is comfortable with ambiguity at the start of the project. Works across WEX to define the best path forward and then develops and communicates the project plan.
- Creates a positive project culture: Builds an open, honest, and fun project culture, facilitates change in an inclusive way holding team members accountable for their work, and is willing to have difficult conversations when necessary.
- Builds relationships and is a collaborative team player, influencing decisions and getting things done with or without direct authority (matrix management).
- Gets things done: Thrives in a fast-paced, deadline-driven environment and takes the initiative to make things better. When faced with a roadblock, looks for creative ways to say yes and make things happen
Some key responsibilities within this role are:
- Take ownership of ~5 meaningful transformation workstreams and work directly with workstream sponsors (executive team) and workstream leads (VP level) and ensure progress against initiative portfolio
- Familiarize yourself in-depth with ~50 transformation initiatives (~10 per workstream) and build trusted relationships with individual initiative owners across the organization to understand true execution progress and surface issues
- Work cross-functionally to swiftly remove or escalate implementation roadblocks
- Identify and address interdependencies across initiatives or workstreams when they arise
- Hold workstream sponsors, workstream leads and initiative owners accountable via structured follow-up on action items, implementation milestones and financial impact, and call out gaps when they arise
- Champion change across the organization and lead by example from the center
- Coaches through and implements standard processes and tools to maximize team productivity and reinforces use per standards.
- Project execution: Manages projects to completion. Drives status meetings and reporting and proactively addresses tasks/milestones. Monitors work being done vs. the plan, addresses discrepancies with project leads, and proactively manages project financials. Ability to manage multiple and complex work streams and work across boundaries and deliver a diverse set of initiatives that result in transformational outcomes.
- Support the continuing evolution of growth and scale, identifying areas of opportunity for maturation and adoption
Some key soft skills that will enable you to be successful:
- Executive Presence
- Relationship Building
- Supporting successful teams
- Effective Communications
Who will you work with?
You'll work alongside our enterprise Transformation team, operational and technology teams, business and executive leadership, along with other key partners across WEX to enable informed decision-making across the organization.
What will you bring?
- 5-7 years of progressive experience in project management
- Strong knowledge of project management methodologies and tools, agile development, and user-centered design
- Demonstrated analytical, project coordination, and management skills
- Excellent presentation/communication skills, with the ability to distill complex analyses and recommendations into executive-level insights and debriefs.
- Confidence and the ability to lead, establish relationships, and resolve conflicts
- Ability to deal with ambiguity and work in a dynamic, results-oriented environment
- Experience leading large-scale transformations across a matrixed organization