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Form of workDescription
The Senior Enterprise Applications Analyst is tasked with setting up and maintaining the computer systems used by LCCU. Their main responsibility is to ensure that these systems run smoothly and reliably, whether by making changes to existing systems or creating new ones based on the priorities established during regular project planning. To achieve this, the Analyst works closely with various internal departments, such as InfoSec, Risk, Project Management, and business teams, to ensure that the systems align with the organization's requirements. As experts in their areas of specialty, Enterprise Applications Analysts also document and share technical knowledge with IT Support to ensure effective transfer of knowledge.
Responsibilities:
- Serves as a technical expert in system administration for full technology stack in multi-office network infrastructure.
- Drives efforts to deploy new and optimize existing solutions, automate, create standards, and govern technologies including but not limited to Active Directory, Azure AD, Exchange Online, Group Policy, and Identity Management.
- Performs systems administration of desktop and server systems connected to local and wide area Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
- Works with the technology team and LCCU business departments to understand how teams, employees or members will use technology and what programs, features or platforms will serve them, to best assist with the evaluation and consideration of systems/hardware enhancements.
- Manages, administrates, configures, installs, troubleshoots, and maintains the systems hardware and software and related infrastructure, providing support and management of the LCCU technology stack, including virtual servers, Microsoft Active Directory, Microsoft Exchange, O365, Azure, backup and enterprise disk storage systems and hardware.
- Contributes to the testing of business applications and technical infrastructure requirements.
- Works directly with third parties as needed to ensure proper service levels are being maintained.
- Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs.
- Performs other projects and duties as assigned.
Requirements
- Bachelor's degree (B.S.) from four-year college or university; at least eight years related experience and/or training; or equivalent combination of education and experience working with complex IT infrastructures.
- Minimum 5-years of senior-level system administration of Active Directory, Microsoft Servers, VMware Hypervisors and O365 in an enterprise environment.
- Experience with Incident Management, Change Management, Asset Management and Configuration Management.
- Demonstrated strong interpersonal skills, proficiency with Microsoft Office, and Server Systems.
- Team player with ability to manage multiple tasks in a fast-paced environment.
- Able to travel to other locations throughout the state as needed.
- Excellent communication skills with internal team and external vendors.
- Ability to manage time with strong organizational skills and keen attention to detail.
- Proven ability to solve problems creatively and proactively.
- Ability to learn quickly and work efficiently.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
