AddressAbout Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
Lumen’s Global Partner Solutions organization is seeking an experienced Partner Strategy leader to lead our Partner Strategy initiative. In this role, you will be responsible for driving the development and implementation of key partner initiatives. You will provide strategic leadership and operational management for our global partner operations team. You will partner closely with our partner GTM teams, partner programs, partner success & enablement, and partner marketing teams to plan and execute Lumen’s Partner Strategy.
The successful candidate will be data-driven, have a proven track record of scaling partner sales organizations, possess a broad understanding of sales, channel, and business operations within the SaaS & NaaS industry, and can combine strategic, analytical, big-picture thinking to drive detailed, operational excellence in Lumen’s partner ecosystem. This person must be a hands-on leader that embraces and drives change to ensure productivity and efficiency across our partner sales organization.
The Main Responsibilities
- Build and manage Partner Strategy and operations across the Partner ecosystem
- Structure and lead key strategic initiatives, establish and track KPIs, and develop best practices in support of Lumen’s Partner Strategy
- Lead and manage the operational aspects of our partner programs, partnerships, and operational processes
- Drive annual and quarterly operational planning, prioritization and alignment based on Lumen’s business strategy
- Lead efforts around PRM implementation, partner experience, strategic partnership implementation, and overall partnerships operational needs
- Partner with field leadership to develop rules of engagement and establish operating guidelines for working with partners and enable internal teams on those guidelines
- Partner with Finance team to measure the effectiveness of our partner investments and programs, identify areas to improve, enhance and optimize
- Create policies and processes to ensure partner business is exceeding legal and finance compliance requirements
- Manage the annual hiring plan for all roles in the global partner organization
- Leverage data and analytics to optimize partner operations and initiatives
- Act as a thought leader who can provide strategic direction and develop innovative solutions and processes to scale Lumen’s partner business
What We Look For in a Candidate
- 15+ years of partner / revenue / go-to-market operations experience in a senior leadership role. Prior experience in a fast-paced, high growth environment is highly preferred.
- 8+ years of people management experience.
- Experience and understanding of partner strategies across different go-to-market motions and geographies.
- Ability to analyze and prioritize business metrics & initiatives, understand trends and comfortable driving partner revenue discussions to drive results.
- Demonstrated experience working and communicating exceptionally well with multiple stakeholders and cross functional teams, including C suite and Executive teams, marketing product, finance, legal, as well as our external strategic partners
- Demonstrated proficiency in cross-functional collaboration and ability to influence and get things done across functional domains.
- Ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment.
- Ability to adjust on the fly to new demands with a sense of urgency.
- Demonstrated experience in hiring, managing, developing, and retaining talent at all levels.
- Excellent interpersonal, verbal, and written communication skills.
- Bachelor’s degree and relevant industry experience; MBA preferred.
Compensation
| The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications. Location Based Pay Ranges $174,120 - $232,160 in these states: CA As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs. |
What to Expect Next
Requisition #: 333360
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
Salary Range
150380
232160
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
