Address
Form of work
SalarySplunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
Role
Are you looking to make an impact and are passionate about groundbreaking technology? The work you’ll do will directly impact the experience of our customers and peers all over the world. We bring standard methodologies out to the world to make people happier with our software, and just as importantly, we bring the world's needs and wants back to Splunk to make our software better. You’ll get the chance to see firsthand the great things that our partners and customers do with Splunk.
As a Partner Solutions Manager within Technical Strategy & Innovation (TS&I), your role is pivotal in coordinating a portfolio of technical, partner-centric solutions that align with Splunk’s strategic vision and elevate customer experiences. You will collaborate closely and cross-functionally within TS&I, across various CSX functions, the Global Partner Organization (GPO), and key Partner stakeholders. Helping lead the evolution of solutions, ensuring clarity on objectives, implementing global processes that drive operational efficiency and quality assurance. Partner Solution Manager will establish key performance indicators, measure outcomes, design comprehensive business reviews and amplify the impact of Partners delivering tangible value and experience to Splunk customers.
Responsibilities
- Collaborate closely with TS&I, CSX and Partner GTM teams to drive alignment, adoption, and continual improvement of the programmatic solutions
- Experience with operational standards to scale at a global level
- Demonstrated experience in leading Enterprise-level technical programmatic implementations
- Proven track record to own and manage multiple, high priority initiatives and meet aggressive timelines
- Ability to influence our partner community to develop and build a growing business around Splunk
- Understands and interprets the needs of the partner and of Splunk for a mutually beneficial relationship
- Experience with developing and managing Partner Programs and/or Partner business management with KPIs to assess Partner coverage, capabilities and performance to support business needs based on demand
- Experience with leading business reviews to identify, develop and define key focus areas, to further grow our partner ecosystem
- Collaborates with partners to innovate and scale service delivery
- Drives thought leadership on the Partner persona within the Customer Success and Experience organization and cross-functional organizations
- Addresses challenges and overcomes risks and obstacles
Requirements
- 8+ years of current experience in management consulting and/or professional services experience in an Enterprise Software and/or Cloud-based Services company
- Demonstrated ability working with technology Partners across multiple industry verticals and theaters, including America, Europe and APAC
- Comfortable and experienced in presenting to VP-level executives
- Experienced in closely collaborating with technical teams to ultimately drive customer-focused outcomes
- Experienced with managing global end-to-end process and technology projects
- Strong track record of aligning stakeholders by influencing without authority
- Highly collaborative great teammate that thrives with a hard-working, innovative team
- Well organized with a healthy sense of urgency to meet SLAs and aggressive timelines
- Excellent interpersonal and influencing skills as well as excellent verbal and written communication skills
- Ability to simultaneously consider business challenges from multiple perspectives (e.g. partners, customers, employees)
- Problem solving, creative thinking, time management and strong organizational skills
- Experience in planning, organizing, delivering business improvements, process optimization, and operational excellence
- Familiarity with Agile work management and/or the ability to effectively communicate sophisticated processes within and across teams
- Self-motivated, independent and self-educating, yet willing to stop, collaborate and listen with partner community and fellow Splunkers
- Willingness to travel up to 25% globally
Splunk is an Equal Opportunity Employer
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note:
Base Pay Range
SF Bay Area, Seattle Metro, and New York City Metro Area
Base Pay Range: $132,000.00 - 181,500.00 per year
California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts
Base Pay Range: $118,800.00 - 163,350.00 per year
All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.
Base Pay Range: $105,600.00 - 145,200.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.
