Sr. Account Manager - Healthcare

Sr Account Executive – Healthcare

At Schaefer Ad Co., our goal as an agency is to make life better for our clients, our team, our community and ourselves. Our culture impacts every area of the agency and is rooted within every employee from the top down. Across each discipline, every person at the agency is encouraged to be their best selves — even the agency dog. That’s why Schaefer Ad Co. is more than just one person, a name on a building, or even just a place where people come to work. It is a place that fosters community, where differences are admired, and out-of-the-box ideas are encouraged. Within these four walls is an environment that demands self- and team-growth via exposure to new things. This mindset is what drives our agency to be an empowering place to work that always strives to maintain a fun, engaging and collaborative environment.

Whether it is through our various Schaefer outings or our internal kitchen happy hours, at Schaefer individuality is celebrated at every opportunity. The result of this type of environment is a place that every employee is proud to call home. Because at Schaefer Ad Co. we are more than just merely coworkers, we are a family – and not the type that is simply united by blood, or are forced to spend the holiday together, but a group of people who genuinely trust, care about, and look out for each other.

Senior Account Manager

Are you outgoing? Self-assured? Fast paced? Do you thrive when you are spinning multiple plates at a time? Does pharmaceutical or medical technology accounts light your fire? If so, Schaefer Advertising may have just the opportunity for you.

If your idea of account supervision is babysitting the client or shuttling work between the creative team and the client, then this will definitely not be your cup of tea. However, if you are looking for an opportunity that enables you to cultivate strong relationships, while excelling at account management and leadership while delivering topnotch work, read on, this may be just the right fit for you. You love a fast-paced work environment and enjoy the challenge of solving the tasks at hand.
As an account supervisor you will be responsible for leading and managing a roster of healthcare clients and serve as a manager and mentor to your team of Account Managers or coordinators. We are seeking an organized, self-sufficient, independent, proactive account supervisor with agency experience. Specific experience in pharmaceutical or medical device accounts, is a definite plus.

The Vision

In this role, you will have the opportunity to be a part of managing brands for one of our high-profile healthcare clients. This isn’t kid stuff, so if you are ready to #adult, this could be a career-defining opportunity for you. The ideal person is one who can diplomatically and effectively influence people and loves to keep pace in a fast-moving environment, managing 6-7 unique brands under one corporate umbrella. At Schaefer you'll have the opportunity to work at a rapidly growing agency alongside an energetic, creative team committed to building our clients' businesses, while cultivating our team.

Requirements

• 4-6 years’ experience within the agency environment.
• Experience in, and a passion for healthcare marketing
• Ability to handle multiple projects and clients at any one time is essential
• The account supervisor serves as the hub of a multi-faceted team, leading strategic and tactical initiatives across both traditional digital platforms
• Well-rounded person that realizes life isn’t all about “self”
• Creative thought leader and self-starter, able to handle multiple tasks and projects simultaneously
• Strong organizational and problem-solving skills
• Superior written and verbal communication skills
• Team player with a positive attitude
• Superior attention to detail
• Flexible and adaptable to change
• Able to build and maintain strong client relationships
• Ambition to grow your advertising experience and advance your career
• Experience in pharmaceutical or medical technology brands is preferred, but not required
• College degree, MBA not required but certainly preferred

Client Overview

The primary focus will be to manage several brands (between 6-7) under the portfolio of a well-established client, nationally recognized as a leader in the pharmaceutical industry.

Key Responsibilities

The AS is expected to work seamlessly with agency teams to bring client initiatives to completion. The AS also has fiscal accountability at the account level - including management of project and client budgets and account profitability and growth.

Strategic Planning

Ability to identify and constructively think about strategic client opportunities and marketing initiatives under the leadership of agency management.

Leverage the agency planning resources for development and presentation of strategic account plans, presentations.

Account Services

• Above all, execute marketing programs that yield the desired business results for our clients.
• Successfully manage, maintain and build client relationships to support agency growth.
• Maintain proactive communications with both client and management team on account and project status.
• Own project management for all account initiatives to ensure projects are completed on time, within budget and meet or exceed client expectations
• Articulate, and adhere to, agreed-upon project directives and production guidelines.
• Collaborate effectively with digital, creative, production and other teams to facilitate and complete client initiatives.
• Responsible for developing and advocating the positioning strategy for all creative projects.
• Sell the positioning strategy (creative brief) to clients and present to creative upon client approval.
• You are extremely comfortable presenting the agency's POV/Creative in a compelling, engaging non-combative way to clients and internal stakeholders.
• Prepare or oversee accurate and timely internal communication: conference reports, status reports, budgets, etc.

Fiscal Accountability

• Initiate and sell in appropriate recommendations to support client objectives and grow account profitability.
• Work in conjunction with creative team, production manager and external resources to develop estimates and get them approved by our clients.
• Work with production manager and accounting rep on monthly billing for assigned clients.
• Participate in monthly client forecasting.

Our Ideal Sr. Account Manager

• Is a proven independent leader, with the capability to manage a team of agency experts to successfully bring a variety of digital and traditional projects to fruition for the client.
• Has demonstrated capabilities juggling a number of clients and client initiatives from strategic development to execution.
• Has successfully built trusted agency and client relationships in previous positions and a demonstrated track-record of generating organic growth thanks to exceptional work.
• Has a voracious appetite for learning about your clients’ businesses and about the world of advertising but also brings existing experience and knowledge of real estate marketing.
• Sets a motivational tone and establishes a high degree of optimism focused on the people you work with and the clients we work for.
• Is outgoing and persuasive and very comfortable meeting new people.  Optimistic and upbeat in appearance, flexible with others, and uses a persuasive and "selling" communication style.
• Is a good listener that will glean the important information from team and client and be able to articulate those points, when required.
• Derives energy from others and gives positive energy right back to them - whether it is in the actual work environment or simply in a social situation.
• Is very flexible, adaptable to change and pressure, due to shifting priorities or deadlines. You respond positively to unpredictable situations or problems that can occur throughout their work responsibilities.
• Sometimes perceived as impatient, but in reality, driven to react quickly and juggle tasks simultaneously.  Pushes yourself and those around you to perform at peak levels.
• Has a high emotional IQ - attentive to the needs of others but keeps an eye on the objective needs of the situation.
• Maintains a lot of practical, common sense and knows how to use it to develop intelligent solutions.
• Engages proactively in using agency resources to develop and present a strategic direction for accounts in partnership with the account leadership and to own all project management of related client initiatives.

Benefits

• 401k with 3% Employer Contribution
• Health, Dental, and Life Insurance
• Voluntary Vision Insurance
• Paid Vacation
• Personal Days, Generous Holiday Schedule
• Dog Friendly
• Annual Company Trip

Schaefer Advertising Co Talent Philosophy

Performance: 

Every job in the world comes with a certain set of expectations. But at Schaefer, we set the bar unapologetically high. Exceeding expectations is a great place to start. Every job matters, and whether it's behind the scenes or in front of our clients, performing each task with excellence is what sets us apart.

Behavior: 

Every Schaefer employee is responsible for positively contributing to the length and breadth of our culture. We have a responsibility to each other and to our clients, so we will be

our best, healthiest selves. That doesn't mean we're all the same; we're a diverse collection of personalities, preferences, tastes and talents. We will be patient. We will be kind. We will be respectful and compassionate. We will put others first. We will always tackle conflict with respect.

Differentiation:

Good work is expected. Great work is rewarded. We all play a role in advancing this company forward, and each person’s path will be clearly defined based on their responsibilities, performance, capacity to grow and drive to learn. We invest and reward employees who consistently demonstrate a drive for company and personal growth.

Transparency:

We will provide a clear path for all employees through training and experiences to develop the skills and characteristics needed for advancement. We value transparency in the form of open and honest dialogue across every position in the company.  We want to understand your career aspirations – and we will be transparent with you as that relates to your opportunity for growth and advancement. 

Accountability:

No one's perfect. And no one's an island. If we're going to meet our high standards and lofty goals for growth and achievement, we all need accountability. To us, this isn't a looking down but a coming alongside of one another as we all pursue excellence. You have a responsibility to yourself and to the agency to do what you say you are going to do, when you said you were going to do it.  And help hold others accountable to doing the same.

What’s Next? If this opportunity and more importantly, Schaefer Advertising, feels like the right fit for you please submit your resume and cover letter here. All applicants will be contacted by our team with a follow up response. Our hiring process is rigorous, so expect a deep dive into not only what you know but who you are, all designed to ensure that we make the best hiring decisions for you and us.

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