Specialty Medical Office Receptionist

Exciting opportunity to join a well-established Ophthalmology Practice as a Medical Office Receptionist. This position plays an important role in the success of the office. Our mission is to deliver the highest quality eye care resulting in the best quality outcomes with friendly service in a gentle caring atmosphere. If this sounds like something you want to be a part of, please review the following job requirements and email your resume.

We are looking for someone with a pleasant, outgoing personality and customer service is our number one priority. The typical schedule is Monday-Friday 8:00am-5:00pm. You will be responsible for welcoming patients to the practice and treating all patients in a professional and courteous manner. As a front office personnel, this individual takes part in being the first and last impression and representation of the office with both face-to-face and telephone patient relations.

This position summary includes, but is not limited to:

checking in/checking out patients

reviewing/processing patient chart to verify necessary information and signatures

entering new patient information into computer

answering telephones in a courteous and professional manner

scheduling appointments

sending recalls

making appointment reminder calls

processing office faxes/patient correspondence in a timely manner

checking patient eligibility prior to patients’ appointments

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent.
• Three years’ experience in customer service with one year being in a medical practice setting.

ESSENTIAL SKILLS AND ABILITIES:

• Excellent customer service and communication skills.
• Accurate data entry.
• Ability to work as a team member.
• Ability to manage multiple tasks simultaneously with high accuracy.
• Motivation to succeed.
• Strong organizational skills with exceptional attention to detail.
• Empathetic personality with concern and respect for patients’ needs.
• Composure under pressure and ability to remain calm in high stress/fast-paced environment.

Job Types: Full-time, Part-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Ophthalmology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: In person