Specialist, Volunteer & Community Engagement

POSITION: Specialist, Volunteer & Community Engagement

REPORTS TO: Director, Civic & Partner Engagement

DEPARTMENT: Resource Development

PAY GRADE: 4

FLSA: Exempt

POSITION OVERVIEW

The Volunteer Engagement Specialist will facilitate meaningful engagement between United Way and our corporate and nonprofit partners. This position will implement volunteer events by collaborating internally across departments, including the Resource Development department and the Community Impact department. Volunteer events include care projects completed on-site at our corporate partner locations, in-person volunteer events at our nonprofit partner organizations, and virtual volunteerism across multiple platforms.

The successful candidate in this role will:

• be able to connect with new people and quickly build new relationships with corporate and nonprofit partners
• be incredibly organized and able to manage multiple projects without feeling overwhelmed
• work collaboratively internally across departments and with external groups to strategically spur volunteer activity and steer volunteer energy towards meeting agency needs
• Support the seamless implementation of impactful engagement activities that enthuse, educate and engage donors in order to generate a deeper level of understanding of United Way’s mission and work

CORE RESPONSIBILITIES

Corporate Liaison (50%)

• Oversee the day-to-day management of volunteer projects with corporate partners, including completing pre-project setup
• Serve as an external representative of the Volunteer Engagement team to United Way’s top tier corporate partners
• Act as internal consultant to the Resource Development Team in determining the best project matches for their accounts.
• Facilitate experiential presentations, United Way Care projects and other engagement opportunities to corporate partners as available and appropriate.

Content Development (20%)

• Create and execute meaningful volunteer projects for United Way’s corporate partners
• Assist with the new skills-based volunteering initiative (pro bono consulting program).
• Co-manage large-scale volunteer events such as April Food Day, 9/11 Day of Service and Uniting for the Holidays

Community Liaison (10%)

• Meet with the community organizations and agencies to understand their volunteer and resource needs and how United Way can support them.
• Manage our internal Galaxy Digital volunteer platform, including approving nonprofit partner opportunities, creating internal opportunities when appropriate, and training nonprofits on how to use the platform.

Event Support (10%)

• Assist with Affinity Group events throughout the year, about 6 total
• Help with registering guests as well as event set-up and clean-up

REQUIRED QUALIFICATIONS

• Relevant experience and/or education in project management and/or volunteer coordination, event planning and/or comparable role
• Interest in supporting philanthropic community and passion for volunteerism.
• Experience with relationship-building and maintaining relationships.
• Superior written, verbal communication and public speaking skills. Passionate communicator, articulating the United Way message in a way that inspires others to act in service to the organization and the community.
• Outstanding organizational skills, attention to detail and a strong ability to coordinate logistics.
• Ability to meet deadlines and to work autonomously, collaboratively and efficiently in a fast-paced environment.
• Strong interpersonal skills and the ability and desire to deliver a high level of customer service.
• Ability to stand for long periods of time, up to 5-8 hours a day for events and independently complete event set up that may require moving up to 40 pounds.
• Proficient with Microsoft Office Suite (Excel, Word, PowerPoint). Database experience preferred.
• Must have access to reliable transportation to travel within the region when necessary.
• Other duties may be assigned.

PERSONAL ATTRIBUTES

• Guided by a clear set of Core Values and Behaviors – Equity Minded, Passionate About the Work, A Good Teammate and Curious, youwill join an impressive group of individuals and contribute your diverse set of experiences, skills and characteristics to the organization
• Accepts guidance and responds well to feedback
• Displays maturity, good judgment, enthusiasm and personal motivation
• Strong interpersonal skills including the ability to anticipate workload and effectively cultivate and leverage relationships with colleagues to meet deadlines
• Collaborative entrepreneurial spirit, ability to multi-task and prioritize concurrent projects and day-to-day tasks within a high production and fast-paced environment
• Proven ability to manage multiple competing priorities effectively and meet deadlines in a fast-paced environment.
• Understands that during large volunteer events and busy times, work may be required outside of a 9am-5pm schedule; however, hours can be shifted during the remainder of the week.

BENEFITS OFFERED

• Medical, Dental and Vision
• Life and AD&D Insurance
• Disability Leave

• Paid Parental Leave
• Paid Family Leave
• Employee Assistance Program

• 401k Plan
• Paid Time Off including: Personal Time, Sick Time & Paid Holidays

TO APPLY:

Diverse candidates are encouraged to apply. Candidates must officially apply through our website with a cover letter and resume along with two writing samples that best demonstrate their recent work.

The responsibilities listed above are intended to describe the general nature and scope of work required in the role. The above is not intended to be an exhaustive list of all responsibilities and duties required. The incumbent may asked to perform other duties as assigned.

We believe the term “diversity” incorporates all the characteristics that make us both alike and unique: our backgrounds, cultures, nationalities, lifestyles, identities, gender, points of view, approaches to solving problems, ways of working, and views of personal and career success.

It is the intent of United Way to follow both the letter and the spirit of local, state and federal laws governing Equal Opportunity Employment as those laws exist today and as they may change in the future.