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SalarySpecialist, Social Media and Influencer Strategy
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
About the role:
The Specialist, Social Media and Influencer Strategy will be responsible for assisting the Group Director, Social Media and Influencer Strategy and the Public Relations team on community and content management for Fragrance & Beauty Social Media initiatives. A day in this role includes posting and managing our social platform, engaging with followers, organizing, and scheduling new content, interacting with key influencer and creative partners on content creation and managing our vendors on shoot productions. This role will also support ongoing reporting and recaps by tracking growth and engagement of new projects and campaigns.
What impact you can create at CHANEL:
Community & Social Management:
- Manage daily posting and community management on our Instagram platform, engaging with qualitative content featuring CHANEL Beauty.
- Monitor key conversations and comments on owned, partner and competitor accounts while maintaining brand guidelines.
- Work with creative agency on content calendar management and copywriting supervision.
- Actively track UGC using our UGC management tools to identify and organize an archive of content for posting.
- Work with social analytics insights tools to track social platform engagement and growth, developing bi-weekly and monthly performance recaps for the account and earned influencer campaigns.
Production & Shoot Coordination:
- Liaise with creative agency to provide launch, product and event updates and assist in creating production and shoot schedules.
- Support creative vendors to secure location, wardrobe, products, props, equipment, etc. for shoots.
- Work on set, be talent-facing as a representative of CHANEL.
- Work with creative partners to define post-production schedule and liaise with editing and retouching.
- Work in partnership with key cross functional teams (creative, business insights, fashion and VIP) to request and organize content and programming opportunities to support key brand moments.
Influencer and Partner Program Management:
- Brief key influencer and beauty expert partners to develop Social Media content and provide timeline and posting requirements (including suggested copy, posting date and technical settings to ensure high quality upload).
- Manage contact list and PR seeding and mailing lists to ensure packages are received and to communicate content creation requests.
- Track product requests and deliveries on a daily and ad hoc basis.
Administrative:
- Set up vendors for billing and processing invoices and charges.
- Track internal budget.
- Book travel and create itineraries for events and shoots.
- Assist in the production and execution of events (e.g. rsvp tracking, set up/breakdown, gift bag assembly, etc.).
- Act as a support for partner and vendor contracts and service agreements to ensure proper internal routing process.
Position Logistics:
- Minimum 2 years of experience working in Social Media and/or creative agency.
- Bachelor’s degree required.
- Organizational and solid time management skills with strong multi-tasking capabilities.
- Detailed product and brand knowledge.
- Ability to meet required deadlines at a fast-paced manner.
- Agile and flexible in the ever-changing world of Social Media.
- Possesses outstanding written and clear verbal communication skills.
- Efficient note taker and avid learner with meticulous attention to detail.
- Strong proficiency in MS Office Applications, specifically Excel and PowerPoint, to create recaps in a clean, professional and stylized manner.
- Proficiency with Adobe InDesign, Photoshop and Premiere Pro preferred.
- Strong know-how of top Social Media platforms and general photo and video content specs.
- A quick study who can grasp analytic and reporting tools (Lefty, Netbase, SocialBakers, etc.).
- Strong understanding of Social Media KPIs to analyze data and identify key trends in the beauty market and Social Media space.
Compensation:
- The anticipated base salary range for this position is $58,200 through $80,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.
Benefits and Perks:
- Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fund
- Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
- Generous paid time off policies to include vacation, holiday, sick and volunteer days
- 401K, pension and other incentives
- Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
- Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Flexible Time and Hybrid Work Options:
Corporate/Home Office positions:
- Fully Remote: Role can be conducted from home office, may require occasional travel and/or visits to corporate offices/points of sales.
- Partially Remote: Role requires a minimum of three-days in-person office presence at the designated location/office.
- Work-Place Essential: This role requires 5 days in person office at the designated location/office.
Retail/Field/Boutique positions:
Partially Remote:
- Fragrance & Beauty Field, Fashion Regionals, etc.: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld and support and create an elevated client experience. Eligible for flex time use.
Workplace Essential:
- Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results.
- Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results.
- Heart of House: Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service.
Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
Additional Information:
Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
- At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
- We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
Chanel Community:
- CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
- Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability:
- CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
- Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
- We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Fondation Chanel:
- Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
- For more information, please navigate to the Fondation Chanel websitehere
Career and Leadership Development:
- We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.
