Specialist - Admissions FT

Work for GOOD at Goodwill

• Do you want to make a difference in your community while earning a paycheck?
• Would you like to help your community and environment every day that you come to work?
• Looking for a job that provides meaning as well as personal and professional development?

Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.

We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.

We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.

We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.

Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.

Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.

We prefer to promote from within. Your growth and advancement is our priority.

Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.

Change Lives. Make a Difference.

Discover Purpose. Apply today at WorkforGoodSA.org.

POSITION SUMMARY

The Good Careers Academy (GCA) is an accredited vocational skills training program connecting and training individuals with barriers to employment in high-demand occupations. The Specialist - Admissions is responsible for outreach, recruitment, and enrollment into Goodwill Good Careers Academy.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Upholds and models Goodwill's mission, core values, and servant leadership philosophy.
2. Achieve enrollment targets with quality seats filled (students ready for success) and keep the tracker updated.
3. Promote GCA and recruit prospective students at various events, including job and career fairs, information sessions, and other community events.
4. Stay current on GCA offering to provide accurate information and generate interest.
5. Lead open houses and school campus tours.
6. Contact all inquiries of interest that are received through the website, phone calls, emails, and in-person events, promptly.
7. Develop and nurture relationships with prospective students through regular communication, providing accurate and timely information, being helpful, and acting as a coach and guide in their journey to selecting and enrolling into a career training program.
8. Document each inquiry and follow-up activity using the provided system daily. Provide data on identified KPIs.
9. Prescreen prospective students to assess eligibility, evaluate the alignment of training selected with career goals, gauge motivation and identify barriers that could impede successful program completion and employment.
10. Complete a student success plan and engage the GCA Success Coach as appropriate to address immediate needs.
11. Schedule students for testing to meet enrollment requirements such as DOT Medical Card and Drug Test, TB tests, and Meningitis if needed.  Students must have these test results before enrollment in the program. Enter Specific Assistance Request in ETO.
12. Facilitate completion and submission of all enrollment documents by the priority deadline.
13. Determine appropriate financial sponsorship for each prospective student.
14. Educate participants on third-party agency requirements and facilitate the co-enrollment process.
15. Lead New Student Orientation sessions.
16. Set up new students in the provided Student Tracking System.
17. Analyze data to find more efficient ways to generate and connect with existing leads.
18. Continuously look for opportunities to refine processes for efficient application and admission of prospective students and to improve enrollment, completion, and job placement outcomes.
19. Collaborate with all GCA staff members to provide a positive student experience at the Academy.
20. Additional duties as assigned.

REQUIREMENTS

1. Graduation from an accredited college or university with an associate’s degree in education, workforce development, or a closely related field, supplemented by one (1) year experience in admissions, recruiting, advising, or other related fields; or an equivalent combination of education and experience.
2. Skilled in communicating verbally and writing effectively; skilled in organizing and presenting educational material.
3. Experience in workforce development and community partnerships is preferred.  
4. Must maintain flexibility regarding work availability and hours to support program needs.
5. Must be able to meet the physical requirements of the position.

To learn more about Goodwill San Antonio and to view available positions visit: www.goodwillsa.org.

Equal Opportunity Employer/Veterans/Disabled