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SalaryFull Job Description:
- Position: Spa & Wellness Attendant (Floater)
- Location: Martha Soffer's Surya Spa, Santa Monica Proper Hotel
Description:
- The Spa & Wellness Attendant (Floater) at Surya Spa is a dynamic and versatile role, crucial for ensuring the delivery of Surya standards of service.
- This position demands flexibility and adaptability, as responsibilities may shift daily based on the spa's needs.
- The attendant will be trained and must become comfortable performing a wide range of duties, from guest reception and room preparation for treatments to supporting culinary needs and managing communications.
- This role is perfect for a quick learner who thrives in a fast-paced environment and is committed to upholding our renowned reputation, which is based on providing true care for our guests, and helping provide the needed support for the transformative wellness experiences that happen at Surya.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality, and Environmental standards.
Key Responsibilities:
- Act as a floater, ready to take on varying responsibilities each day, including but not limited to room flipping, reception duties (emails, phone calls, booking treatments, greeting guests), and assisting with chef and cooking needs.
- Provide a warm and comprehensive spa orientation to guests upon arrival, helping them understand facilities, treatments, and services.
- Maintain the highest standards of cleanliness and organization in treatment rooms and communal spaces, adapting quickly to tasks as needed.
- Engage in ongoing training to master various roles and responsibilities within the spa, ensuring readiness to step into any role as required by daily needs.
- Offer exceptional and caring customer service, anticipating and addressing guests' needs with a proactive, positive, and kind approach.
- Maintain a professional appearance and uphold the spa's standards of quality, luxury and care, in all interactions and tasks.
- Foster a collaborative and supportive work environment, working effectively with team members across all areas of the spa.
- Be fit and read – i.e., reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less no more than 10 pounds; stand, sit, or walk for extended periods.
Qualifications:
- Strong adaptability and flexibility, with the ability to quickly learn and transition between different roles and responsibilities.
- Previous experience in a luxury spa or wellness setting is preferred, with a willingness to embrace all aspects of the spa's operations.
- Excellent spoken and written communication and interpersonal skills, with a commitment to providing an outstanding guest experience.
- A team player with a positive, can-do attitude.
- Strong interest or background in Ayurveda, or, at the least, holistic wellness practices, is a plus.
OUR CULTURE:
Stepping inside Surya is like walking into a wonderful home. You’re enveloped with warmth and color: herbs and oils bubble, in the kitchen, crockpots steam with cumin-spiced kitchari, therapists prepare muslin boluses filled with herbs and milks, the smell of freshly-baked almond-flour bread fills the air, and you can’t go far without someone offering you some of that almond-flour bread… like a delicious communion. If you sit at the community table, or pass the meditation room, you’ll often hear someone ask, hair shining, skin glowing, the usual question: “What day are you on?” It doesn’t take long to realize that many people enjoying Surya’s treatments are in the middle of a magical journey…
Someone might be reading a book on Ayurvedic cooking. Someone else might be having their pulse taken in advance of their treatment. Someone might be trying some of the custom-made oils, or face creams. Whatever is happening, the warmth, that palpable love, that feeling of aaahh…that is Surya.
That essence is concentrated in each treatment room, in the natural altars, the stream of incense, the sounds of solfeggio frequencies, or the quiet hum of ancient mantras. If you peek in before a treatment, you might see two therapists, eyes closed, doing an invocation for an upcoming guest. If you were to peek in during a treatment, you’d see those same therapists, hands filled with herbs and oils, working in synchrony for hours as their guest is truly transported and profoundly transformed.
OUR ETHOS
AYURVEDA IS NOW
We are honored to bring Ayurveda’s timeless wisdom into a modern and accessible framework. Our approach is practical and simple. We value tradition, and we are focused on verifiable results.
PLANT MEDICINE IS REAL
We know that plants are medicine, but their medicinal properties amount to much more than the single ingredients extracted by pharmaceutical companies. Ayurveda knows that what we eat — or put on our body — is also plant medicine, and makes a meaningful difference to our health and well-being. Because of that, we curate the ingredients of our products from a network of fair-trade, conscious, wild-harvested, and eco-based farmers and miners.
WE LOVE TO HEAL
We know that love generates healing. We know that healing happens when we come from the heart, so everything we do comes from the heart. We mother, we nurture, we listen deeply, and we deeply care. We reconnect clients to the nourishing elements of the natural world, we melt away layers of tension, we ground. We create a space where guests can blossom into well-being.
YOU’RE A SPIRIT, TOO
Ayurveda understands that our feelings, relationships, even our soul’s longings, all affect our health. We know that when we forge a connection to our whole being, we step through a doorway to a more open consciousness, and to greater health and happiness.
WE’RE IN THIS TOGETHER
In the wellness community that is Surya, everyone is welcome, loved, and supported, connected to each other, and the natural world. Our community inspires transformation and re-creation. Our community helps us return to our best health and well-being, and reminds us that, one step at a time, we’re all just walking each other home.
Job Application Details:
Please visit https://suryawellness.com/ to learn more about Surya, and if the fit feels right, please respond with three things (if we don’t have them we can’t consider you!):
- Send a short paragraph explaining why you might be a good fit.
- Send a resume.
- And because we're an Ayurvedic spa, we use Jyotish (Vedic Astrology) to help see if there's likely compatibility (good for all!). Therefore, please include where you were born, the year, day, and time.
Benefits:
- Competitive Health Insurance Coverage
- Complimentary Spa Treatments
- Discounts on Products
- A supportive and enriching environment that fosters personal and professional development
Become a part of the Surya Spa team and contribute to a culture of flexibility, excellence, and holistic well-being.
