Software Technical Writer

TECHNICAL ANALYST/ TECHNICAL WRITER
Hot new opportunity to work with a leading financial services company.
We are seeking a highly skilled and motivated Technical Analyst/Writer to join our dynamic team, focusing on application software development in the loan originations domain. The ideal Technical Analyst/Writer should possess a profound understanding of credit reporting, automated bill payment solutions, and a demonstrated ability to interpret complex data structures while navigating databases. As a Technical Analyst/ Writer, you will play a crucial role in ensuring the development team can produce seamless integration and performance of our loan origination systems.
Key Responsibilities:

• Requirements Analysis:
• Collaborate with business stakeholders, and users to gather and understand requirements for loan origination software applications.
• Translate business needs into technical specifications, ensuring alignment with industry best practices.

Technical Expertise:

• Demonstrate a deep understanding of credit reporting mechanisms and automated bill payment solutions.
• Stay abreast of industry trends and emerging technologies in loan origination and financial software development.

Database Analysis:

• Proficiently navigate and query databases to extract and analyze relevant data.
• Ensure data accuracy, integrity, and security in alignment with regulatory requirements.

Collaboration/Communication:

• Organize knowledge in collaboration tools (i.e. – wiki’s) through creative easy to navigate constructs.
• Work closely with cross-functional teams, including developers, QA engineers, and business analysts, to facilitate effective communication and collaboration.
• Provide technical support and expertise during the software development life cycle.
• Ownership of the user story creation process from inception to development ready.
• Problem Solving:
• Identify and troubleshoot technical issues related to loan origination systems promptly.
• Propose and implement effective solutions to optimize system performance and user experience.

Skill/Experience/Education
Mandatory Skills
Qualifications:

• Bachelor's degree in information systems, technical communications, or related discipline with at least 5 years of related experience, or equivalent training and / or work experience.
• Proven experience in technical analysis and support for application software development in the financial sector.
• Able to convey complex concepts in writing using clear and concise language. Able to summarize and communicate with impact.
• Ability to understand system architecture sufficiently to produce clear and accurate technical documentation.
• In-depth knowledge of credit reporting, automated bill payment solutions, and loan origination processes.
• Strong proficiency in navigating databases and writing SQL queries.
• Excellent communication skills and the ability to collaborate effectively with diverse teams.
• Organized and passionate about enabling teams and curating knowledge in collaboration tools (i.e. – wiki’s) and creating easy to navigate constructs.
• Have a strong bias for action and learning by doing mindset.
• Thrive working in a fast-paced environment.

This is a remote position.