Software Re-Flash Project Manager

Description

This role is required to be onsite full time.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. PLEASE DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Job Overview

This role is critical for improving the quality of GM products including reducing warranty and improving customer vehicle order delays by preventing defects through yard software updates and unknown vehicle impact due to yard activities. This role will help the vehicle plants integrate new software into their produced vehicles as seamlessly as possible. This role is defining the standards for the future of GM.

Responsibilities

• Provide support with regards to Manufacturing re-flash activities. 
• Develop new standards to help ongoing activities and future projects. 
• Create open communication between all stakeholders. 
• Host and support cross-functional meetings to discuss details of reflash activities. 
• Organize and track multi-location activities throughout North America to include: Personnel, Software timing, Expected completion date, Cost, Hardware tracking, Standard re-flash supplies, etc.

• Own, document and optimize the re-flash process to ensure delivery to high targets.
• Communicate efficiently and, in some cases, control the release of vehicle holds to allow shipment to the customer.
• Perform daily re-flash log audits to ensure process robustness and that vehicles are being delivered while meeting GM’s quality standards.
• Cross-collaborate with GM and non-GM resources to ensure efficiency throughout the entire re-flash process.

• Lead the Software Re-Flash Technical Specialist by providing clear expectations of software packages, hardware requirements and reflash timing
• Support Software Re-Flash Technical Specialist with issues requiring escalation
• Monitor all reflash activities to schedule team for support opportunities. 

• Do empathy interviews with team member impacted to make sure all support needs are being met.  
• Understand top issues manufacturing is experiencing and read across to future programs to drive early intervention.
• Monitor all reflash activities and provide feedback of results. 

Be the VOICE of the Global Electrical Support Team (GEST)

• Speak up in meetings, ask questions, ensure full understanding of the project scope and expectations. 

Be the expert

• Expertise in both Internal Combustion Engine (I.C.E) and Electric Vehicle architectures
• Expertise in GM vehicle safety standards
• Expertise in GM vehicle software development and deployment strategies
• Familiarity with all GM EOL test stations

GEST 

• Provide monthly updates to GEST and Product leadership (BPD Level 1 Report out) 
• Anything new:  
• Top Issues 
• Upcoming activities 
• Schedule and completion dates 
• Items needed 
• Support needed 
• Provide quartile updates to senior leadership 
• Escalate any roadblocks to leadership 
• Help set the strategy for electrical improvement for the GEST organization  

Additional Description

Required Qualifications

• Associates Degree or higher in Automotive, Manufacturing, Electrical/Software or equivalent experience
• Minimum 2 years experience in the automotive field
• Demonstrated ability to lead projects and deliver results
• Thorough knowledge of software deployment strategies

Preferred Qualifications

• Minimum 5 years previous experience with automotive electrical sub-systems
• Minimum 1 year of Vehicle Spy experience
• Demonstrated understanding of automotive manufacturing processes

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. 

Diversity Information

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.  We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire

Equal Employment Opportunity Statement (U.S.)

General Motors is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  

Accommodations (U.S. and Canada)

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