Software Quality Analyst - Manual Testing

Software Quality Analyst - Manual Testing - Onsite
Location: Ann Arbor MI
Visa- USC, GC, GC-EAD, H4EAD
Exp. Required- 6+ Years
Onsite presence is required up to 5 days per week. Candidates must also have reliable transportation and be willing to drive to customer sites when necessary (local sites only).
JOB DESCRIPTION

• Engage in various Agile ceremonies for the team, document and estimate QA strategy for each story/card
• Develop, document, and maintain the test strategy and test scenarios
• Partner with the developers to ensure all areas of the application are fully tested
• Regularly execute automated test suites and analyze the results to identify the cause for failures.
• Create and troubleshoot defects for issues found with appropriate details and ensure issues are resolved, including validation of the fix
• Present appropriate results to sign off on software functionality for new Production releases
• Work with cross teams and release manager to manage dev, QA, and production release of the software
• Perform exploratory testing to understand the feature and how it is implemented, to find additional or unexpected behavior, and to refine and define additional test cases for the feature
• Participate in analyzing Major Incidents and Emergency Change controls to identify opportunities to automate Software Quality test cases to reduce or eliminate those
• Evaluate product requirements to create, modify, and execute test cases for functional testing (manual) and report results in a clear, concise manner to another member of the Agile team.
• Effectively communicate test plans, test reports, and test metrics to team.
• Perform manual functional and accessibility testing in a wide variety of areas from mobile/web app and analytics to hardware firmware.
• Contribute to QA standards, guidelines and procedures as needed
• Design and execute cross-system integration tests and regression tests for each release
• Review automated QA test suites which can be handed over to Reliability and NOC teams who can execute these at-will in Production environment for operational validation of systems
• Help manage appropriate test environments.

QUALIFICATIONS
Qualifications
Bachelor's degree in computer science or equivalent experience.
5+ years of experience creating test strategies, plans and test execution for web and mobile applications.
Experience with QA for eCommerce, Point of Sale, and Software as a Service (SaaS) applications
Experience with QA for Mobile websites and Native Mobile applications (iOS, Android, Windows)
Experience testing of backend applications and APIs developed in Java/C# with SQL, NoSQL, ActiveMQ and caching technologies such as Hazelcast
Experience testing for apps with Web UI on multiple browsers (IE, Firefox, Safari, Chrome) and operating systems (Linux, Windows, iOS)
Nice to have hands-on experience with scripting languages such as shell scripts, Python etc.
Must have good understanding of network topologies and technologies
Must have good understanding of data management practices including good experience with SQL
Nice to have knowledge of performance and load testing of web applications
Experience with Splunk analytics for validating technical fixes and updates in the app code/config.
Experience with defect tracking tools (JIRA)
Nice to have Experience with payment gateways and payment terminals
Nice to have experience with Kubernetes and container-based application deployment and operations
Nice to have accessibility testing experience.
Ability to work independently with an aptitude for detailed work and follow-up activities.
Ability to multitask in a fast-paced agile work environment