Social Services Associate (Csd)

Salary : $40,289.60 - $53,996.80 Annually
Location : Oroville/Chico Area, CA
Job Type: Regular Help
Job Number: 2411274018
Department: Department of Employment & Social Services
Opening Date: 01/05/2024
Closing Date: 1/26/2024 11:59 PM Pacific
Summary
The current vacancy is in the Child Services Division. This eligibility list will be used to fill any future vacancies.
Note: A training and experience evaluation may be utilized to determine an applicant's ranking among qualified candidates. Based upon information provided in this application including responses to supplemental questions, an applicant's education, training and experience (full-time equivalent) may be evaluated. Applicants should provide thoughtful and thorough responses to supplemental questions as they play an important role in this recruitment process. All qualifying work experience that is described or included in responses to supplemental questions MUST also be included and detailed in the "Work Experience" section of this application. "See Resume" is not an acceptable response for any supplemental question.
FLSA: Non-Exempt
DEFINITION
Under general supervision, provides assistance to Social Workers by performing specifically assigned support functions in Social Services settings and client homes.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from a Social Work Supervisor. Exercises no direct supervision over staff.
CLASS CHARACTERISTICS
This is the entry-level classification in the Social Worker series. Incumbents assist Social Workers with accessing social service programs, general case management, coordinating referral services, and accompanying Social Workers on home visits to clients. May provide technical direction, training and consultation to others.
Essential Job Functions
EXAMPLES OF TYPICAL JOB FUNCTIONS
Typical functions may include any of the following tasks, knowledge, abilities, and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

• Performs designated tasks as assigned, including facilitating communications between the client, family and community services and assisting clients in obtaining essential services.
• Reports and records observations; visits applicants and recipients of Social Services in homes, hospitals and placement facilities; refers concerns to Social Work or Employment Services Supervisor.
• Answers informational and referral services telephone calls from Social Workers and Employment Case Managers and the general public.
• Performs case maintenance functions; organizes files; mails correspondence; updates database; generates and processes a variety of legal documents and other related materials.
• Interviews clients to obtain needed data and verify data; interviews family, relatives, and other parties to obtain and verify specific information regarding the case.
• Screens information for accuracy; requests required documents; verifies and validates data.
• Assists clients in accessing community services, particularly medical, legal and employment services.

• Communicates policies, rules, and regulations of the program to clients and others within the scope of responsibility.

• Performs a variety of administrative support functions for the department.
• Supervises visits with parents and children, documents events, and may provide childcare in the Children's Service's offices.
• Transports adults and children to appointments using age appropriate car seats and/or restraints.
• Assists parties in the completion of forms; searches files and other documents for required and relevant information.
• Supports the relationship between Butte County and the constituent population by demonstrating courteous and cooperative behavior when interacting with clients, visitors, and other employees.
• Adheres to the standards of the Privacy Act of 1974, {U.S.C. § 552A} as amended; maintains and enforces all aspects of confidentiality of client information.
• Performs other related duties as assigned.

Minimum Qualifications
Knowledge of:

• State, County and department policies, procedures and professional rules of conduct.
• Social work goals, methods, practices and procedures; basic social service needs of individuals and families.
• Case management methods, practices and procedures for assigned client population.
• Local community resources and various community services programs.

Ability To:

• Interact with people of different social, economic, and ethnic backgrounds.
• Review, update and maintain files, reports and documentation.
• Assess and prioritize multiple tasks, projects and demands.
• Establish and maintain effective working relations with co-workers, other county employees and representatives from other city, county, state and federal agencies.
• Operate a personal computer utilizing a variety of business software.
• Operate a motor vehicle.

Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Bachelor's degree in Social Work or Behavioral Sciences;
OR
High School diploma or equivalent GED certificate and one (1) year of work experience providing direct services to adults, children and/or families in a public or private Social Services agency.
Upcoming graduates may supply a letter from their attending university stating impending graduation date of their degree program and verification of credits needed for graduation, which will allow placement on list of eligibles. Actual hiring of position will not occur until after graduation date.
Internship from an accredited college or university within the Behavioral or Social Services field, upon completion of 2 semesters, may be substituted for 6 months of work experience required; OR 2 semesters in a public child or adult protective services agency may be substituted for 1 year of work experience required.
Certifications and Licenses:
Must possess a valid US driver's license upon date of application. Must obtain California driver's license following hire date per California DMV regulations.
Environmental Factors and Conditions/Physical Requirements
PHYSICAL DEMANDS

• Mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various County sites; primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information; ability to lift, carry, push and pull materials and objects up to 40 pounds.
• May be exposed to hazardous chemicals, drugs, and infectious and communicable diseases.

WORKING CONDITIONS

• Working conditions are various home and office settings; involves the potential for exposure to hostile situations; some non-standard work hours are required.
• Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

EQUIPMENT AND TOOLS UTILIZED

• Equipment utilized includes personal computer, fax machine, and standard office equipment.

Disaster Service Worker
All Butte County employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker related training as assigned, and to return to work as ordered in the event of an emergency.
Teamsters-Social Service Workers
THESE BENEFITS DO NOT APPLY TO EXTRA HELP EMPLOYEES
Salary Step Increases:
The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% may be given annually until the top of the salary range has been attained.
Holidays:
12 paid holidays per year.
Vacation:
0-4.99 years: 15 days/yr.; 5-9.99 years: 20 days/yr.; 10-19.99 years: 25 days/yr.; 20+ years: 27 days/yr. Note - accrued vacation leave may not be used until after six months of employment.
Sick Leave:
96 hours of sick leave are earned each year with no maximum accrual.
Bereavement Leave:
Maximum of 40 hours for each occurrence in the immediate family.
Health Plan including Dental Insurance and Vision Insurance:
Coverage under the Butte County Health Plan is for employees and their eligible dependents. Depending upon the plan selected by the employee, the County contributes a substantial amount of the total cost of the complete health package, which consists of medical, vision, and dental insurance. Currently, the amount the County contributes for family coverage is $1,314.50/month. For those employees who have health coverage from other sources, and who elect to not participate in the Butte County Health Plan, the County offers a monthly taxable Cash-Back allowance. The current of the taxable Cash-Back allowance is $503.34 per month (prorated for less than fulltime employees). This benefit is $300 per month for Employees hired on or after January 1, 2014.
Life Insurance:
The County provides $25,000 in life insurance with additional coverage available at a minimal cost.
Retirement:
The County is in the Public Employees' Retirement System (CalPERS) coordinated with Social Security.
"Classic Members"- 2% @ 55. Final compensation based on Single Highest Year. Employee responsible for full 7% employee share effective 1/1/2013.
"New Members" to PERS- 2% @ 62. Final compensation based on Highest Three Year Average. Employee responsible for one half (1/2) the normal cost of the CalPERS Pension.
"New Member" is defined by law (PEPRA) as an "1) individual who has never been a member of any public retirement system prior to 1/1/2013 or 2) An individual who becomes a member of a public retirement system for the first time on or after January 1, 2013, and who was previously a member of a public retirement system, but who was not subject to reciprocity. or 3) An individual who was an active member in a public retirement system and who, after a break in service of more than six months, returned to active membership in that system with a new employer
Deferred Compensation:
The County offers a 457 Deferred Compensation program. Deposits into this plan are strictly voluntary and are made through a payroll deduction on a tax-deferred basis. The County does not make contributions to the employees' Deferred Compensation accounts.
Disability Insurance:
For short-term disability, the County participates in California State Disability Insurance (SDI) fund. County employees are also covered by an employee-paid long-term disability program. The long-term disability insurance benefit is 60% of the disabled employee's biweekly wage.
Flexible Spending Program:
County employees can elect to participate in a Flexible Spending Program. This program allows employees to use pre-tax dollars to pay for certain health care and/or dependent care expenses. In addition, employees can choose to have their portion of the monthly Health Plan premium withheld from their checks on a pre-tax basis as well. Generally, employees who participate in the Flexible Spending Program have less taxes withheld for their payroll checks than if they had elected not to do so.
Tuition Reimbursement:
Up to $500/year.
Employee Assistance Program (EAP):
The County of Butte provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services.
Refer to specific labor agreements (Teamsters-SSW) for additional benefit information.
BUTTE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Any information on this page or links is subject to change without notice.
Butte County Human Resources Department
3 County Center Drive, Oroville, CA 95965
(530) 552.3552
Comments, please email:
01
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Bachelor's degree in Social Work or Behavioral Sciences; OR High School diploma or equivalent GED certificate and one (1) year of work experience providing direct services to adults, children and/or families in a public or private Social Services agency. Upcoming graduates may supply a letter from their attending university stating impending graduation date of their degree program and verification of credits needed for graduation, which will allow placement on list of eligibles. Actual hiring of position will not occur until after graduation date. Internship from an accredited college or university within the Behavioral or Social Services field, upon completion of 2 semesters, may be substituted for 6 months of work experience required; OR 2 semesters in a public child or adult protective services agency may be substituted for 1 year of work experience required.*Please explain how you meet the minimum qua...