Social Services Associate -Ventura, Ca

POSITION TITLE: Social Services Associate

DEPARTMENT: Recuperative Care

REPORTS TO: Social Services Manager

LOCATION: Ventura, CA

CLASSIFICATION: Non-Exempt, Full-Time

SALARY: $40,000.00 - $50,000.00

PERTINENT INFORMATION:

• Work Shift Tuesday - Saturday, 9:30AM - 6:00PM
• Bilingual in English/Spanish preferred

Social Services Coordinator

The Social Services Associate provides support to our Social Services Coordinator in post-hospital care services to guests experiencing homelessness who are transitioning out of an acute care hospital. The Social Services Associates provides support to our team in applying professional experience and independent judgment to complex tasks and supports organizational goals; performs a wide variety of administrative functions to assess needs and ensure program objectives are met; serves as a community and organizational resource on issues of healthcare and housing.

Responsibilities and Initiatives

To help NHF meet its growth goals, the Social Services Associate will:

• Provide support in completing needs assessment and care plans.
• Support in facilitating discharge process and locating housing for individuals.
• Support in completing discharge notes and disseminate to hospitals.
• Assist in completing referrals and coordinate services for mental health, housing, and other Social Services.
• Maintain up-to-date CRM database daily.
• Complete Coordinated Entry System ("CES") Documents.
• Attend care coordination meetings.
• Conduct daily check in with guest.
• Collaborate with Social Services Coordinators, Social Services manager, and nursing department to execute weekly case conferencing for guest.
• Intermittently conduct random room searches and comply with harm reduction procedures.
• Conduct warm hand off for guest when appropriate.
• Support an initial caseload of no more than 10 for the first 6 months and up to 12 or more to meet the needs of the facility.
• Must adhere to administrative hours to complete all required documentation.
• Project a positive professional image and adheres to organizational dress code.
• Ability to multi-task and collaborate with external case managers to provide adequate services and support to the guests.
• Ability to triage and intervene during areas of guest behavioral concerns.
• Adhere to all funders and company’s standards procedures of operations, regulations, and best practices to meet compliance.
• Flexibility to adapt to schedule changes when necessary to meet the needs of the facility.

• Complete additional tasks/duties as assigned to meet the needs of the facility, notwithstanding primary duties.

Requirements

• Bachelor’s degree preferred or minimum of one (1) year relevant experience in healthcare delivery, hospital education, Social Services, or similar field.
• Ability to effectively present information and respond to questions from directors, case managers and discharge planners in hospitals.
• Excellent communication skills both oral and written.
• Positive and professional attitude.
• Time management and strong organizational skills.
• Computer proficiency in MS Word, Excel, Outlook, PowerPoint, and proficient typing skills.

Physical Requirements

The duties as described will required frequent standing and walking, as well as extended sitting. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas. Must be able to hear equipment alarms, overhead pages, and direct verbal communication.

Benefits

What's in it for you?

Be on a team that is full of collaborative, passionate, fun and energetic individuals that are focused on serving the needs of the community. We are proud to offer a comprehensive benefits package including paid time off, 100 % covered medical, dental, vision, life insurance, short-term and long-term disability insurance for the employee; 401(k) plan with up to 5% matching contribution.

Other work perks include a monthly engagement activity with everyone. You can take part in Justice, Equity, Diversity and Inclusion (JEDI) events, having access to our JEDI library, and other resources to learn more about JEDI. Team engagement that includes staff awards, and enjoy direct access to everyone to share ideas and initiatives to continue to improve the employee experience. Feeling hungry during work hours? We got you covered with our snack havens located at all of our facilities!

About The National Health Foundation

National Health Foundation (NHF) is guided by a mission to improve the health of individuals and underserved communities by acting on the social determinants of health and bridging the gaps in the healthcare system. All people, regardless of who they are or where they live, can achieve their highest level of health. NHF works within communities to identify and advance solutions that remove barriers and promote health for all who live there.

Research has demonstrated that one of the clearest determinants of health –and health disparities– is where people live. A person’s physical environment, employment opportunities, community safety, and access healthcare providers, (and more) all impact health and are local in nature. The largest health disparities emerge in neighborhoods experiencing poverty and in communities of color. These social determinants can help or hinder a person’s ability to make healthy decisions. People are not homeless; they experience homelessness. People suffering from diabetes may understand what they should be eating, but it does not matter if they cannot purchase fresh produce in their own neighborhood. Physical fitness might be a top priority for everyone, but crime and unlit parks might prevent that from happening. Health starts where people live, learn, work and play.

NHF is committed to addressing the root causes of health disparities by working hand in hand with communities. We empower teens and adults to advocate for their health and identify needed changes in their neighborhoods. Then we help develop and support the community’s vision of health by cultivating partnerships to deliver programs and services that are empathetic and inclusive. We observe, measure, and learn, and repeat as needed.

National Health Foundation is committed to fostering a fair, diverse, inclusive, and equal work environment.

National Health Foundation believes diversity, equity and inclusion is essential to accomplishing our mission and maximizing our impact. Understanding historical and current manifestations of racism and oppression will enable us to most effectively take action on the social determinants of health. As one of our core values, DEI will shape our governance, strategies, programs, operational activities and advocacy efforts. We recognize the work of DEI is a journey and our commitment is unwavering.

PROGRAMS

National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org.

Are you looking to assist individuals that are experiencing homelessness get back to living a healthy life? Are you great at connecting with people, and able to see them for who they are? Are you looking to create a direct impact to individuals that are experiencing homelessness? Does empathy and compassion drive you? Then this is the right position for you!