Social Media Coordinator

Job Description

Thanks to the unwavering dedication of our family of associates, Rosen Hotels & Resorts® has become one of the most respected names in the hospitality industry. The company owns and operates seven quality properties in the Orlando destination market. Guided by founder and president Harris Rosen’s high standards of quality and unsurpassed service, a team of experienced professionals fulfills our ongoing commitment to guest and associate satisfaction. Numerous hospitality industry awards, employee longevity and a reputation for quality have fueled our growth for close to 50 years.

The Social Media Concierge position is responsible for content creation, daily engagement, and responding to guest reviews, comments, and messages across multiple Social Media platforms.  This position allows the associate to creatively apply their Social Media insight to ensure that Rosen Hotels & Resorts Social Media presence is positive and that the guest satisfaction is achieved.

Job Requirements

Minimum requirements include, but are not limited to,

• Contributes to building a team that is creative, optimistic, and develops fresh ideas.
• Demonstrates innovation and creativity through all work.
• Stays up-to-date on Social Media trends, to better develop creative and innovative content strategies. Platforms include, but not limited to, Instagram, Facebook, Twitter, and TikTok.
• Familiar with editing programs and tools. Programs include, but not limited to Adobe Lightroom, Adobe Photoshop, and Adobe Premiere.
• Sitting for long periods of time, talking, lifting, and bending.

Education/Experience: Two to four years related experience and/or training, or equivalent combination of education and experience. Must be able to effectively communicate both orally and in writing with staff and the general public. Proficient computer and technology skills.

Discover Life at Rosen

Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team who makes Rosen Hotels & Resorts® in Orlando one of Florida’s most respected hospitality companies to work for.

Benefits Our Associates Enjoy

• Affordable Health and Dental Insurance
• On-site Medical Center
• Competitive Compensation
• Holiday Pay
• Paid Vacation
• Paid Personal Days
• Tuition Reimbursement
• Higher Education Scholarships
• 401(k) Retirement Savings Plan
• Childcare Financial Assistance
• Hospitality and Dining Discounts
• Family Outreach Center
• and Many More Benefits

Excellent career opportunities, extensive and innovative benefits, and personal enrichment reward our associates’ commitment to quality and service. The result is a level of employee longevity unique in the hotel industry.

We are proud to be an equal opportunity employer and a drug and nicotine-free workforce.